Cisco Phones:

For a quick overview of basic functions of the Cisco phones, you can read this overview for Phones and Faxing at MLML. To learn more about specific functions that can be performed, click the links below:

• Cisco Phone & Voicemail Quick Tips
• Access MLML Cisco Voicemail from Any Phone
• Intercom Announcement through Cisco Phone
• Distribution List in Cisco Unity Voicemail System
• Ad-hoc Conference Calls

Satellite Phone:

If you need to be able to make calls in an area that will not have cell coverage, MLML has a satellite phone available. For more information about the phone and the associated rates, read this page on the MLML knowledge base.

Zoom:

Zoom is a video conferencing application that is available through both CSUMB and SJSU. Zoom is great for hosting remote meetings as well as recording lectures. To learn more about Zoom and set up your account, click the following links:

• Zoom Overview: Find links to login and use Zoom.
• Zoom Knowledge Base Page: A guide and FAQ for using Zoom to Host a Meeting, Join a Meeting, Record a Meeting, etc.
• SJSU Zoom: The login URL for accessing & configuring your SJSU Zoom account.
• CSUMB Zoom: The login URL for accessing & configuring your CSUMB Zoom account.

DocuSign:

DocuSign allows you to send a single document to multiple recipients to quickly get information and signatures electronically. This service is free for all students, faculty, and staff through both CSUMB and SJSU. For more information visit our DocuSign Page.

Spam Calls:

If you receive a phone call that seems suspicious, whether it's a computer-generated voice on the other end or a person fishing for personal information: Don't follow any directions given by the caller. Just hang up the phone. Following any prompts given by the caller may make them more likely to call again. Never give out any personal information to an unknown caller. Take down any information you remember and report the call to the FTC.