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Need Technical Support?

Submit an iTicket

If you're having a technical issue, submit an iTicket for direct support from our techs.


Reference this page first to see if your question has already been answered.

Remote Services

Click here for information on how to learn, teach, and work remotely at MLML.

Network Information

Information about Network Services at MLML.

Password Reset

Forgot your MLML password? Follow this link to reset it.

Contact Us

If you need to get in contact with us directly, visit our Contact Page for more info.

The Mission of the Technology & Communication Services Department is

to provide the MLML faculty, students, staff, and researchers with the Information & Communication Technology Services and Support they need to excel at their endeavors.

Have Questions? Visit Our Knowledge Base!

Top 10 Tech To-Do's

MLML IT's top 10 best practices!

Connect an iPhone to MLML WiFi

Guide to connect an iPhone to MLML's various wireless networks.

Connect an Android Phone to MLML WiFi

Guide to connect an Android phone to MLML's various wireless networks.

Printing at MLML

Connect your computer to one of MLML's network printers.

Zoom Video Conferencing

Learn how to record lectures or set up video conferences with Zoom.

Information Security

Learn different ways to keep your accounts and devices as secure as possible.

Secure Password Management

Keep your accounts secure and easily accessible.

Computer Backup

Learn about the best ways to backup your files and prevent loss.

DUO 2-Factor Authentication

Learn how to set up and login to SJSUOne using DUO.

Click here to view our weekly seminar series!

Live streamed every Thursday @ 4 PM.