Need Technical Support?
Submit an iTicket
If you're having a technical issue, submit an iTicket for direct support from our techs.
IT FAQs
Reference this page first to see if your question has already been answered.
Remote Services
Click here for information on how to learn, teach, and work remotely at MLML.
Network Information
Information about Network Services at MLML.
Password Reset
Forgot your MLML password? Follow this link to reset it.
Contact Us
If you need to get in contact with us directly, visit our Contact Page for more info.
The Mission of the Technology & Communication Services Department is
to provide the MLML faculty, students, staff, and researchers with the Information & Communication Technology Services and Support they need to excel at their endeavors.
Have Questions? Visit Our Knowledge Base!
Top 10 Tech To-Do's
MLML IT's top 10 best practices!
Connect an iPhone to MLML WiFi
Guide to connect an iPhone to MLML's various wireless networks.
Connect an Android Phone to MLML WiFi
Guide to connect an Android phone to MLML's various wireless networks.
Printing at MLML
Connect your computer to one of MLML's network printers.
Zoom Video Conferencing
Learn how to record lectures or set up video conferences with Zoom.
Information Security
Learn different ways to keep your accounts and devices as secure as possible.
Secure Password Management
Keep your accounts secure and easily accessible.
Computer Backup
Learn about the best ways to backup your files and prevent loss.
DUO 2-Factor Authentication
Learn how to set up and login to SJSUOne using DUO.