Need Technical Support?
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Submit an iTicket
If you're having a technical issue, submit an iTicket for direct support from our techs.
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IT FAQs
Reference this page first to see if your question has already been answered.
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Remote Services
Click here for information on how to learn, teach, and work remotely at MLML.
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Network Information
Information about Network Services at MLML.
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Password Reset
Forgot your MLML password? Follow this link to reset it.
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Contact Us
If you need to get in contact with us directly, visit our Contact Page for more info.
The Mission of the Technology & Communication Services Department is
to provide the MLML faculty, students, staff, and researchers with the Information & Communication Technology Services and Support they need to excel at their endeavors.
Have Questions? Visit Our Knowledge Base!
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Top 10 Tech To-Do's
MLML IT's top 10 best practices!
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Connect an iPhone to MLML WiFi
Guide to connect an iPhone to MLML's various wireless networks.
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Connect an Android Phone to MLML WiFi
Guide to connect an Android phone to MLML's various wireless networks.
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Printing at MLML
Connect your computer to one of MLML's network printers.
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Zoom Video Conferencing
Learn how to record lectures or set up video conferences with Zoom.
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Information Security
Learn different ways to keep your accounts and devices as secure as possible.
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Secure Password Management
Keep your accounts secure and easily accessible.
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Computer Backup
Learn about the best ways to backup your files and prevent loss.
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DUO 2-Factor Authentication
Learn how to set up and login to SJSUOne using DUO.