{"id":815,"date":"2018-06-12T15:09:53","date_gmt":"2018-06-12T22:09:53","guid":{"rendered":"https:\/\/mlml.sjsu.edu\/its\/?page_id=815"},"modified":"2023-05-02T08:37:06","modified_gmt":"2023-05-02T15:37:06","slug":"software","status":"publish","type":"page","link":"https:\/\/mlml.sjsu.edu\/its\/software\/","title":{"rendered":"Software"},"content":{"rendered":"<div id=\"pl-815\"  class=\"panel-layout\" ><div id=\"pg-815-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-815-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-815-0-0-0\" class=\"so-panel widget widget_sow-headline panel-first-child panel-last-child\" data-index=\"0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-headline so-widget-sow-headline-default-66c920a092db-815\"\n\t\t\t\n\t\t><div class=\"sow-headline-container \">\n\t\t\t\t\t\t\t<h1 class=\"sow-headline\">\n\t\t\t\t\t\tSOFTWARE\t\t\t\t\t\t<\/h1>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"decoration\">\n\t\t\t\t\t\t<div class=\"decoration-inside\"><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n<\/div><\/div><\/div><\/div><div id=\"pg-815-1\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-815-1-0\"  class=\"panel-grid-cell\" ><div id=\"panel-815-1-0-0\" class=\"so-panel widget widget_sow-headline panel-first-child\" data-index=\"1\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-headline so-widget-sow-headline-default-a31785bc5813-815\"\n\t\t\t\n\t\t><div class=\"sow-headline-container \">\n\t\t\t\t\t\t\t<h1 class=\"sow-headline\">\n\t\t\t\t\t\tMLML Software Availability &amp; Information\t\t\t\t\t\t<\/h1>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"decoration\">\n\t\t\t\t\t\t<div class=\"decoration-inside\"><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"sow-sub-headline\">\n\t\t\t\t\t\tAs an affiliate of MLML there are a number of software programs you have access to. Free access or single-use licenses are dependent on your affiliation with MLML, the table below will provide more information (also see <strong><a href=\"https:\/\/mlml.sjsu.edu\/its\/service-level-agreements\/\">Service Level Agreements<\/a><\/strong>). Software availability also depends on if you are requesting the software for a state-owned computer. Keep in mind that some software not provided by MLML may be free or discounted through SJSU or CSUMB, these will also be listed in the table below.<br \/><br \/>Refer to the table for software information, then submit an iTicket from the corresponding institution (i.e., <a href=\"https:\/\/helpdesk.mlml.calstate.edu\/\">MLML<\/a>, <a href=\"http:\/\/www.sjsu.edu\/it\/support\/service-desk\/help-ticket.php\">SJSU<\/a>, <a href=\"https:\/\/csumb.edu\/it\/technology-support-services\">CSUMB<\/a>) if you would like to download the software.<br \/><br \/>Find the installation guides and troubleshooting information for software on our <strong><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/software\">Knowledge Base Software Page<\/a><\/strong>.\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t<\/div>\n<\/div><\/div><div id=\"panel-815-1-0-1\" class=\"so-panel widget widget_sow-editor panel-last-child\" data-index=\"2\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<table style=\"height: 1217px;\" width=\"900\">\n<tbody>\n<tr>\n<td style=\"text-align: center;\" width=\"200\"><\/td>\n<td style=\"text-align: center;\">\n<h6><b>Staff<\/b><\/h6>\n<\/td>\n<td style=\"text-align: center;\">\n<h6><b>Faculty<\/b><\/h6>\n<\/td>\n<td style=\"text-align: center;\">\n<h6><b>MS Students<\/b><\/h6>\n<\/td>\n<td style=\"text-align: center;\">\n<h6><b>Other Students<\/b><\/h6>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<h6><strong>Adobe Creative Cloud <\/strong><\/h6>\n<p><strong>(Photoshop, Illustrator, etc.)<\/strong><\/p>\n<\/td>\n<td>Free for staff:\u00a0<a href=\"http:\/\/www.sjsu.edu\/ecampus\/teaching-tools\/adobe\/employees\/index.html\">SJSU Employee Adobe Page<\/a><\/p>\n<p>Free for state-owned computers:\u00a0\u00a0<a href=\"https:\/\/isupport.sjsu.edu\/mlml\">submit MLML iTicket<\/a><\/p>\n<\/td>\n<td>Free for faculty: <a href=\"http:\/\/www.sjsu.edu\/ecampus\/teaching-tools\/adobe\/employees\/index.html\">SJSU Employee Adobe Page<\/a><\/p>\n<p>Free for state-owned computers:\u00a0\u00a0<a href=\"https:\/\/isupport.sjsu.edu\/mlml\">submit MLML iTicket<\/a><\/p>\n<\/td>\n<td>Free for educational purposes: <a href=\"http:\/\/www.sjsu.edu\/ecampus\/teaching-tools\/adobe\/students\/index.html\">SJSU Student Adobe Page<\/a><\/p>\n<p>Free for active students: <a href=\"https:\/\/csumb.teamdynamix.com\/TDClient\/Requests\/ServiceDet?ID=27608\">CSUMB<\/a><\/p>\n<\/td>\n<td>Free for educational purposes: <a href=\"http:\/\/www.sjsu.edu\/ecampus\/teaching-tools\/adobe\/students\/index.html\">SJSU Student Adobe Page<\/a><\/p>\n<p>Free for active students: <a href=\"https:\/\/csumb.teamdynamix.com\/TDClient\/Requests\/ServiceDet?ID=27608\">CSUMB<\/a><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<h6><strong>ArcGIS<\/strong><\/h6>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/software\/page\/how-to-install-arcgis\">ArcGIS Installation Guide<\/a><\/p>\n<\/td>\n<td>Concurrent License free via MLML: <a href=\"https:\/\/isupport.sjsu.edu\/mlml\">submit iTicket<\/a><\/p>\n<p>&nbsp;<\/p>\n<\/td>\n<td>Concurrent License free via MLML: <a href=\"https:\/\/helpdesk.mlml.calstate.edu\">submit iTicket<\/a><\/p>\n<p>&nbsp;<\/p>\n<\/td>\n<td>Single Use License (for use in the field) available for students enrolled in classes: <a href=\"https:\/\/isupport.sjsu.edu\/mlml\">submit iTicket<\/a><\/p>\n<p>&nbsp;<\/p>\n<\/td>\n<td>Single Use License (for use in the field) available for students enrolled in classes: <a href=\"https:\/\/isupport.sjsu.edu\/mlml\">submit iTicket<\/a><\/p>\n<p>&nbsp;<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<h6><strong>JMP 14<\/strong><\/h6>\n<\/td>\n<td><a href=\"https:\/\/spartanshops.onthehub.com\/WebStore\/OfferingsOfMajorVersionList.aspx?pmv=4a88ecf1-e22d-e811-8101-000d3af41938&amp;cmi_mnuMain=4f061143-091b-de11-9c12-0030485a8df0&amp;cmi_mnuMain_child=78d793bc-b838-dd11-abb7-0030485a6b08&amp;cmi_mnuMain_child_child=2ff73789-74c7-e011-ae14-f04da23e67f6&amp;cmi_mnuMain_child_child_child=2a1143f0-74c7-e011-ae14-f04da23e67f6\">OnTheHub<\/a>\u00a0Pricing:<\/p>\n<p>6 mo = $30<\/p>\n<p>12mo = $50<\/p>\n<\/td>\n<td><a href=\"https:\/\/spartanshops.onthehub.com\/WebStore\/OfferingsOfMajorVersionList.aspx?pmv=4a88ecf1-e22d-e811-8101-000d3af41938&amp;cmi_mnuMain=4f061143-091b-de11-9c12-0030485a8df0&amp;cmi_mnuMain_child=78d793bc-b838-dd11-abb7-0030485a6b08&amp;cmi_mnuMain_child_child=2ff73789-74c7-e011-ae14-f04da23e67f6&amp;cmi_mnuMain_child_child_child=2a1143f0-74c7-e011-ae14-f04da23e67f6\">OnTheHub<\/a>\u00a0Pricing:<\/p>\n<p>6 mo = $30<\/p>\n<p>12mo = $50<\/p>\n<\/td>\n<td><a href=\"https:\/\/spartanshops.onthehub.com\/WebStore\/OfferingsOfMajorVersionList.aspx?pmv=4a88ecf1-e22d-e811-8101-000d3af41938&amp;cmi_mnuMain=4f061143-091b-de11-9c12-0030485a8df0&amp;cmi_mnuMain_child=78d793bc-b838-dd11-abb7-0030485a6b08&amp;cmi_mnuMain_child_child=2ff73789-74c7-e011-ae14-f04da23e67f6&amp;cmi_mnuMain_child_child_child=2a1143f0-74c7-e011-ae14-f04da23e67f6\">OnTheHub<\/a>\u00a0Pricing:<\/p>\n<p>6 mo = $30<\/p>\n<p>12mo = $50<\/p>\n<p>CSUMB: not available<\/p>\n<\/td>\n<td><a href=\"https:\/\/spartanshops.onthehub.com\/WebStore\/OfferingsOfMajorVersionList.aspx?pmv=4a88ecf1-e22d-e811-8101-000d3af41938&amp;cmi_mnuMain=4f061143-091b-de11-9c12-0030485a8df0&amp;cmi_mnuMain_child=78d793bc-b838-dd11-abb7-0030485a6b08&amp;cmi_mnuMain_child_child=2ff73789-74c7-e011-ae14-f04da23e67f6&amp;cmi_mnuMain_child_child_child=2a1143f0-74c7-e011-ae14-f04da23e67f6\">OnTheHub<\/a>\u00a0Pricing:<\/p>\n<p>6 mo = $30<\/p>\n<p>12mo = $50<\/p>\n<p>CSUMB: not available<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<h6 id=\"MatLab\"><strong>MatLab<\/strong><\/h6>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/software\/page\/how-to-install-matlab-%28version-r2011a%29\">MatLab Installation Guide<\/a><\/p>\n<\/td>\n<td>Request via <a href=\"https:\/\/isupport.sjsu.edu\/mlml\">iTicket<\/a><\/td>\n<td>MatLab 2016b available for individual computers via MLML: <a href=\"https:\/\/isupport.sjsu.edu\/mlml\">submit iTicket<\/a><\/p>\n<p>&nbsp;<\/p>\n<\/td>\n<td>MatLab 2011a free via MLML: <a href=\"https:\/\/isupport.sjsu.edu\/mlml\">submit iTicket<\/a><\/p>\n<p>MatLab 2016b available for individual computers via MLML: <a href=\"https:\/\/isupport.sjsu.edu\/mlml\">submit iTicket<\/a><\/p>\n<\/td>\n<td>Request via <a href=\"https:\/\/helpdesk.mlml.calstate.edu\">iTicket<\/a><\/td>\n<\/tr>\n<tr>\n<td>\n<h6><strong>Microsoft Office<\/strong><\/h6>\n<\/td>\n<td>Office 2016 free for state-owned computers: <a href=\"https:\/\/isupport.sjsu.edu\/mlml\">submit MLML iTicket<\/a><\/p>\n<p>Personal Computers:\u00a0<a href=\"https:\/\/spartanshops.onthehub.com\/WebStore\/ProductsByMajorVersionList.aspx?cmi_mnuMain=433748da-f0a6-e811-8109-000d3af41938\">OnTheHub<\/a><\/p>\n<\/td>\n<td>Office 2016 free for state-owned computers: <a href=\"https:\/\/isupport.sjsu.edu\/mlml\">submit MLML iTicket<\/a><\/p>\n<p>Personal Computers:\u00a0<a href=\"https:\/\/spartanshops.onthehub.com\/WebStore\/ProductsByMajorVersionList.aspx?cmi_mnuMain=433748da-f0a6-e811-8109-000d3af41938\">OnTheHub<\/a><\/p>\n<\/td>\n<td>Free Office 365:<br \/>\n<a href=\"http:\/\/www.sjsu.edu\/it\/services\/collaboration\/software\/instructions.php\">SJSU<\/a><br \/>\n<a href=\"https:\/\/csumb.teamdynamix.com\/TDClient\/Requests\/ServiceDet?ID=27608\">CSUMB<\/a><\/td>\n<td>Free Office 365:<br \/>\n<a href=\"http:\/\/www.sjsu.edu\/it\/services\/collaboration\/software\/instructions.php\">SJSU<\/a><br \/>\n<a href=\"https:\/\/csumb.teamdynamix.com\/TDClient\/Requests\/ServiceDet?ID=27608\">CSUMB<\/a><\/td>\n<\/tr>\n<tr>\n<td>\n<h6><strong>SPSS 25<\/strong><\/h6>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/software\/page\/install-spss-v25-%28pasw-statistics%29-windows-and-mac-osx\">SPSS Installation Guide<\/a><\/p>\n<\/td>\n<td>Free via MLML: <a href=\"https:\/\/isupport.sjsu.edu\/mlml\">submit iTicket<\/a><\/td>\n<td>Free via MLML: <a href=\"https:\/\/isupport.sjsu.edu\/mlml\">submit iTicket<\/a><\/td>\n<td>Free for educational purposes via MLML: <a href=\"https:\/\/isupport.sjsu.edu\/mlml\">submit iTicket<\/a><\/td>\n<td><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong>Software Descriptions:<\/strong><\/p>\n<p><span style=\"font-weight: 400;\"><strong>Adobe CC<\/strong> - Adobe Creative Cloud is a suite of Adobe applications used for graphic design, photography, web development, video design, and more. Installation of Adobe CC requires 50 GB, please make sure you have the space available.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><strong>ArcGIS<\/strong>\u00a0- ArcGIS is a geographic information system used to create and analyze maps, compile geographic data, share geographic information, and more.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><strong>JMP 14<\/strong> - JMP is a suite of programs used for statistical analysis and visualization. <\/span><\/p>\n<p><span style=\"font-weight: 400;\"><strong>MatLab<\/strong> - <\/span><span style=\"font-weight: 400;\">MATLAB is a high-level language and interactive programming environment for numerical computation and visualization developed by MathWorks.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><strong>Microsoft Office<\/strong> - Microsoft Office is a suite of software programs used to create text documents, create numerical spreadsheets, manage databases, create presentations, and more. <\/span><\/p>\n<p><span style=\"font-weight: 400;\"><strong>SPSS <\/strong>- SPSS is a program used for management and analysis of social science data using basic statistical functions, cross tabulation, bivariate statistics, and more.<\/span><\/p>\n<p>Other Frequently Asked About Software: <a href=\"https:\/\/systatsoftware.com\/products\/sigmaplot\/\"><strong>SigmaPlot<\/strong><\/a> &amp; <strong><a href=\"http:\/\/redrocksw.com\/index.php\">DeltaGraph<\/a> <\/strong>- Not Available through MLML, SJSU, nor CSUMB. Speak with your lab advisor about purchasing these software programs.<\/p>\n<h6>Also check out our <a href=\"https:\/\/mlml.sjsu.edu\/its\/recommended-software\/\"><strong>Recommended Software Page<\/strong><\/a>.<\/h6>\n<\/div>\n<\/div><\/div><\/div><\/div><div id=\"pg-815-2\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-815-2-0\"  class=\"panel-grid-cell\" ><div id=\"panel-815-2-0-0\" class=\"so-panel widget widget_sow-headline panel-first-child\" data-index=\"3\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-headline so-widget-sow-headline-default-09b1c4de8459-815\"\n\t\t\t\n\t\t><div class=\"sow-headline-container \">\n\t\t\t\t\t\t\t<h1 class=\"sow-headline\">\n\t\t\t\t\t\tMore Information on SJSU and CSUMB Software\t\t\t\t\t\t<\/h1>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"decoration\">\n\t\t\t\t\t\t<div class=\"decoration-inside\"><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"sow-sub-headline\">\n\t\t\t\t\t\tIf you would like more information about what software is provided by your CSU campus, below are links to SJSU and CSUMB software information and OnTheHub.\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t<\/div>\n<\/div><\/div><div id=\"panel-815-2-0-1\" class=\"so-panel widget widget_sow-editor panel-last-child\" data-index=\"4\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h4 style=\"padding-left: 30px\"><b>SJSU:<\/b><\/h4>\n<ul>\n<li style=\"list-style-type: none\">\n<ul>\n<li style=\"font-weight: 400\"><a href=\"http:\/\/www.sjsu.edu\/it\/services\/collaboration\/software\/instructions.php\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">SJSU Software<\/span><\/a><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">The SJSU Spartan Store also has a wide selection of software available to staff and faculty, and students at significantly reduced prices.<\/span>\n<ul>\n<li style=\"font-weight: 400\"><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/software\/page\/how-to-register-for-purchase-software-from-the-spartan-store\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">Instructions for SJSU OnTheHub<\/span><\/a><\/li>\n<li><a href=\"https:\/\/spartanshops.onthehub.com\/\" target=\"_blank\" rel=\"noopener\">SJSU OnTheHub<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h4 style=\"padding-left: 30px\"><b>CSUMB:<\/b><\/h4>\n<ul>\n<li style=\"list-style-type: none\">\n<ul>\n<li style=\"font-weight: 400\"><a href=\"https:\/\/csumb.edu\/cat\/free-software\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">CSUMB Software<\/span><\/a><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">CSUMB also <\/span><span style=\"font-weight: 400\">has a wide selection of software available to staff and faculty, and students at significantly reduced prices.<\/span>\n<ul>\n<li style=\"font-weight: 400\"><a href=\"https:\/\/csumb.onthehub.com\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">CSUMB OnTheHub<\/span><\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div>\n<\/div><\/div><\/div><\/div><div id=\"pg-815-3\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-815-3-0\"  class=\"panel-grid-cell\" ><div id=\"panel-815-3-0-0\" class=\"so-panel widget widget_sow-headline panel-first-child\" data-index=\"5\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-headline so-widget-sow-headline-default-a31785bc5813-815\"\n\t\t\t\n\t\t><div class=\"sow-headline-container \">\n\t\t\t\t\t\t\t<h1 class=\"sow-headline\">\n\t\t\t\t\t\tSoftware FAQs and Support\t\t\t\t\t\t<\/h1>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"decoration\">\n\t\t\t\t\t\t<div class=\"decoration-inside\"><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"sow-sub-headline\">\n\t\t\t\t\t\tIf you have a question, make sure to check out our resources below for software information &amp; troubleshooting support. Please reference our FAQs and Knowledge Base for the answer to your question, but if you still cannot find the help you need submit an iTicket for IT support.\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t<\/div>\n<\/div><\/div><div id=\"panel-815-3-0-1\" class=\"so-panel widget widget_sow-features panel-last-child\" data-index=\"6\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-features so-widget-sow-features-default-b82c45a3af62-815\"\n\t\t\t\n\t\t><ul\n\tclass=\"sow-features-list\n\tsow-features-responsive\">\n\n\t\t\t<li\n\t\t\tclass=\"sow-features-feature sow-icon-container-position-top\"\n\t\t\tstyle=\"display: flex; flex-direction: column; width: calc(33.333% - 25px);\"\n\t\t>\n\t\t\t\n\t\t\t\t\t\t<a\t\t\t\tclass=\"sow-icon-container sow-container-none\"\n\t\t\t\tstyle=\"color: ; \"\n\t\t\t\t\n\t\t\t\t\t\t\t\t\thref=\"https:\/\/kb.mlml.calstate.edu\/link\/69\"\n\t\t\t\t\ttarget=\"_blank\" rel=\"noopener noreferrer\"\t\t\t>\n\t\t\t\t<span class=\"sow-icon-fontawesome sow-far\" data-sow-icon=\"&#xf086;\"\n\t\tstyle=\"font-size: 100px; color: #404040\" \n\t\taria-hidden=\"true\"><\/span>\t\t\t<\/a>\n\n\t\t\t<div class=\"textwidget\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h5 class=\"sow-features-feature-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\t\t\thref=\"https:\/\/kb.mlml.calstate.edu\/link\/69\"\n\t\t\t\t\t\t\t\ttarget=\"_blank\" rel=\"noopener noreferrer\"\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\tGeneral FAQs\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"sow-features-feature-text\">\n\t\t\t\t\t<p>For answers to general questions about software and other MLML information.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t<li\n\t\t\tclass=\"sow-features-feature sow-icon-container-position-top\"\n\t\t\tstyle=\"display: flex; flex-direction: column; width: calc(33.333% - 25px);\"\n\t\t>\n\t\t\t\n\t\t\t\t\t\t<a\t\t\t\tclass=\"sow-icon-container sow-container-none\"\n\t\t\t\tstyle=\"color: ; \"\n\t\t\t\t\n\t\t\t\t\t\t\t\t\thref=\"https:\/\/kb.mlml.calstate.edu\/books\/software\/\"\n\t\t\t\t\ttarget=\"_blank\" rel=\"noopener noreferrer\"\t\t\t>\n\t\t\t\t<span class=\"sow-icon-fontawesome sow-fas\" data-sow-icon=\"&#xf109;\"\n\t\tstyle=\"font-size: 100px; color: #404040\" \n\t\taria-hidden=\"true\"><\/span>\t\t\t<\/a>\n\n\t\t\t<div class=\"textwidget\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h5 class=\"sow-features-feature-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\t\t\thref=\"https:\/\/kb.mlml.calstate.edu\/books\/software\/\"\n\t\t\t\t\t\t\t\ttarget=\"_blank\" rel=\"noopener noreferrer\"\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\tKnowledge Base\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"sow-features-feature-text\">\n\t\t\t\t\t<p>The Software Knowledge Base has installation &amp; configuration guides, as well as information on troubleshooting.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t<li\n\t\t\tclass=\"sow-features-feature sow-icon-container-position-top\"\n\t\t\tstyle=\"display: flex; flex-direction: column; width: calc(33.333% - 25px);\"\n\t\t>\n\t\t\t\n\t\t\t\t\t\t<a\t\t\t\tclass=\"sow-icon-container sow-container-none\"\n\t\t\t\tstyle=\"color: ; \"\n\t\t\t\t\n\t\t\t\t\t\t\t\t\thref=\"https:\/\/helpdesk.mlml.calstate.edu\/\"\n\t\t\t\t\ttarget=\"_blank\" rel=\"noopener noreferrer\"\t\t\t>\n\t\t\t\t<span class=\"sow-icon-fontawesome sow-fas\" data-sow-icon=\"&#xf0ad;\"\n\t\tstyle=\"font-size: 100px; color: #404040\" \n\t\taria-hidden=\"true\"><\/span>\t\t\t<\/a>\n\n\t\t\t<div class=\"textwidget\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h5 class=\"sow-features-feature-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\t\t\thref=\"https:\/\/helpdesk.mlml.calstate.edu\/\"\n\t\t\t\t\t\t\t\ttarget=\"_blank\" rel=\"noopener noreferrer\"\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\tIT Help Desk\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"sow-features-feature-text\">\n\t\t\t\t\tOur IT ticketing system. Any person at MLML who needs technical support from the IT department should submit an iTicket using this system.\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t<\/ul>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Staff Faculty MS Students Other Students Adobe Creative Cloud (Photoshop, Illustrator, etc.) Free for staff:\u00a0SJSU Employee Adobe Page Free for state-owned computers:\u00a0\u00a0submit MLML iTicket Free for faculty: SJSU Employee Adobe Page Free for state-owned computers:\u00a0\u00a0submit MLML iTicket Free for educational purposes: SJSU Student Adobe Page Free for active students: CSUMB Free for educational purposes: SJSU [&hellip;]<\/p>\n","protected":false},"author":119,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-815","page","type-page","status-publish","hentry"],"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"MLML IT Services","distributor_original_site_url":"https:\/\/mlml.sjsu.edu\/its","push-errors":false,"_links":{"self":[{"href":"https:\/\/mlml.sjsu.edu\/its\/wp-json\/wp\/v2\/pages\/815","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mlml.sjsu.edu\/its\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mlml.sjsu.edu\/its\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mlml.sjsu.edu\/its\/wp-json\/wp\/v2\/users\/119"}],"replies":[{"embeddable":true,"href":"https:\/\/mlml.sjsu.edu\/its\/wp-json\/wp\/v2\/comments?post=815"}],"version-history":[{"count":101,"href":"https:\/\/mlml.sjsu.edu\/its\/wp-json\/wp\/v2\/pages\/815\/revisions"}],"predecessor-version":[{"id":2872,"href":"https:\/\/mlml.sjsu.edu\/its\/wp-json\/wp\/v2\/pages\/815\/revisions\/2872"}],"wp:attachment":[{"href":"https:\/\/mlml.sjsu.edu\/its\/wp-json\/wp\/v2\/media?parent=815"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mlml.sjsu.edu\/its\/wp-json\/wp\/v2\/categories?post=815"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mlml.sjsu.edu\/its\/wp-json\/wp\/v2\/tags?post=815"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}