{"id":800,"date":"2018-06-12T14:54:30","date_gmt":"2018-06-12T21:54:30","guid":{"rendered":"https:\/\/mlml.sjsu.edu\/its\/?page_id=800"},"modified":"2024-10-08T18:36:19","modified_gmt":"2024-10-09T01:36:19","slug":"network","status":"publish","type":"page","link":"https:\/\/mlml.sjsu.edu\/its\/network\/","title":{"rendered":"Network"},"content":{"rendered":"<div id=\"pl-800\"  class=\"panel-layout\" ><div id=\"pg-800-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-800-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-800-0-0-0\" class=\"so-panel widget widget_sow-headline panel-first-child panel-last-child\" data-index=\"0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-headline so-widget-sow-headline-default-c926716d4a45-800\"\n\t\t\t\n\t\t><div class=\"sow-headline-container \">\n\t\t\t\t\t\t\t<h1 class=\"sow-headline\">\n\t\t\t\t\t\tNETWORK\t\t\t\t\t\t<\/h1>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"decoration\">\n\t\t\t\t\t\t<div class=\"decoration-inside\"><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"sow-sub-headline\">\n\t\t\t\t\t\tThere are a number of networks available at MLML that are available to the public, volunteers, students, staff, and faculty. All systems and devices that have Wi-Fi functionality should be able to connect to the available networks. These networks enable printing, scanning, remote computing, access to MLML file servers, network browsing capabilities, and more.\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t<\/div>\n<\/div><\/div><\/div><\/div><div id=\"pg-800-1\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-800-1-0\"  class=\"panel-grid-cell\" ><div id=\"panel-800-1-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"1\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h5 style=\"text-align: center\"><a href=\"#wireless\">Wireless Networks<\/a><\/h5>\n<\/div>\n<\/div><\/div><\/div><div id=\"pgc-800-1-1\"  class=\"panel-grid-cell\" ><div id=\"panel-800-1-1-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"2\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h5 style=\"text-align: center\"><a href=\"#wired\">Wired Networks<\/a><\/h5>\n<\/div>\n<\/div><\/div><\/div><div id=\"pgc-800-1-2\"  class=\"panel-grid-cell\" ><div id=\"panel-800-1-2-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"3\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h5 style=\"text-align: center\"><a href=\"#faqs\">Network FAQs<\/a><\/h5>\n<\/div>\n<\/div><\/div><\/div><div id=\"pgc-800-1-3\"  class=\"panel-grid-cell\" ><div id=\"panel-800-1-3-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"4\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h5 style=\"text-align: center\"><a href=\"#policies\">Policies<\/a><\/h5>\n<\/div>\n<\/div><\/div><\/div><\/div><div id=\"pg-800-2\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-800-2-0\"  class=\"panel-grid-cell\" ><div id=\"panel-800-2-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"5\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<hr \/>\n<h1 id=\"wireless\" style=\"text-align: center;\"><strong>Wireless Networks<\/strong><\/h1>\n<hr \/>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">To join a wireless network select one of the following options: moss-guest, or eduroam.<\/span><\/p>\n<h5 id=\"mossguest\"><strong>moss-guest<\/strong><\/h5>\n<p style=\"padding-left: 30px;\"><span style=\"font-weight: 400;\">\"moss-guest\" is a wireless network at MLML that is accessible by the public.<\/span><\/p>\n<h5 id=\"eduroam\"><strong>eduroam<\/strong><\/h5>\n<p style=\"padding-left: 30px;\"><span style=\"font-weight: 400;\">\"eduroam\" enables MLML staff, faculty, and students (as well as other CSU campuses) to connect to the internet wirelessly and stay connected. \u00a0Once you are connected to eduroam, you will not need to re-authenticate every day. Eduroam gives you the ability to connect on campus and at participating eduroam <\/span><a href=\"https:\/\/www.incommon.org\/eduroam\/eduroam-u-s-locator-map\/\"><span style=\"font-weight: 400;\">hotspots<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p style=\"padding-left: 30px;\"><span style=\"font-weight: 400;\">To join the \u201ceduroam\u201d login using the appropriate credentials for your CSU campus:<\/span><\/p>\n<table style=\"margin-left: 30px;\">\n<tbody>\n<tr>\n<td><b>California State University Campus<\/b><\/td>\n<td><b>Username<\/b><\/td>\n<td><b>Password<\/b><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">CSU East Bay<\/span><\/td>\n<td><span style=\"font-weight: 400;\">NetID@csueastbay.edu<\/span><\/td>\n<td><span style=\"font-weight: 400;\">NetID password<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">CSU Monterey Bay<\/span><\/td>\n<td><span style=\"font-weight: 400;\">OtterID@csumb.edu<\/span><\/td>\n<td><span style=\"font-weight: 400;\">OtterID password<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">CSU Sacramento<\/span><\/td>\n<td><span style=\"font-weight: 400;\">SacLinkID@csus.edu<\/span><\/td>\n<td><span style=\"font-weight: 400;\">SacLink password<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">CSU Stanislaus<\/span><\/td>\n<td><span style=\"font-weight: 400;\">WarriorID@csustan.edu<\/span><\/td>\n<td><span style=\"font-weight: 400;\">WarriorID password<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">CSU Fresno<\/span><\/td>\n<td><span style=\"font-weight: 400;\">FresnoStateID@csufresno.edu<\/span><\/td>\n<td><span style=\"font-weight: 400;\">FresnoStateID password<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">SFSU<\/span><\/td>\n<td><span style=\"font-weight: 400;\">SFStateID@mail.sfsu.edu<\/span><\/td>\n<td><span style=\"font-weight: 400;\">SFStateID password<\/span><\/td>\n<\/tr>\n<tr>\n<td><strong>SJSU<\/strong><\/td>\n<td><strong>SJSUeMail@sjsu.edu<\/strong><\/td>\n<td><strong>Email password<\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p style=\"padding-left: 30px;\"><span style=\"font-weight: 400;\">If you are connecting through an Android phone or other device that requires a domain, set the domain to \"sjsu.edu\" and the identity as your username as specified in the above table. Password will be the same as specified in the table.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/kb.mlml.sjsu.edu\/books\/network-services\/page\/connecting-to-mlml-wireless-networks-and-wifi\">MLML Knowledge Base - Connecting to MLML Wireless Networks and WiFi<\/a><\/p>\n<h6 style=\"text-align: center;\">Need help finding your login credentials? Use the following links to get support:<\/h6>\n<table style=\"margin-left: 30px; height: 240px;\" width=\"767\">\n<tbody style=\"padding-left: 30px;\">\n<tr style=\"padding-left: 30px;\">\n<td width=\"280\">NetID<\/td>\n<td width=\"321\"><a href=\"http:\/\/www.csueastbay.edu\/netid\/\" target=\"_blank\" rel=\"noopener\">http:\/\/www.csueastbay.edu\/netid\/<\/a><\/td>\n<\/tr>\n<tr>\n<td>OtterID<\/td>\n<td><a href=\"https:\/\/csumb.edu\/it\/accounts-and-passwords\" target=\"_blank\" rel=\"noopener\">https:\/\/csumb.edu\/it\/accounts-and-passwords<\/a><\/td>\n<\/tr>\n<tr>\n<td width=\"280\">SacLinkID<\/td>\n<td><a href=\"https:\/\/password.csus.edu\/csus\/nph-psf.exe\" target=\"_blank\" rel=\"noopener\">https:\/\/password.csus.edu\/csus\/nph-psf.exe<\/a><\/td>\n<\/tr>\n<tr>\n<td width=\"280\">WarriorID<\/td>\n<td><a href=\"https:\/\/my.csustan.edu\/\" target=\"_blank\" rel=\"noopener\">https:\/\/my.csustan.edu\/<\/a><\/td>\n<\/tr>\n<tr>\n<td>FresnoStateID<\/td>\n<td><a href=\"https:\/\/cas.csufresno.edu\/login\" target=\"_blank\" rel=\"noopener\">https:\/\/cas.csufresno.edu\/login<\/a><\/td>\n<\/tr>\n<tr>\n<td>SFStateID<\/td>\n<td><a href=\"http:\/\/www.sfsu.edu\/online\/troubletips.htm\" target=\"_blank\" rel=\"noopener\">http:\/\/www.sfsu.edu\/online\/troubletips.htm<\/a><\/td>\n<\/tr>\n<tr>\n<td>SJSU Email<\/td>\n<td><a href=\"http:\/\/www.sjsu.edu\/it\/support\/service-desk\/password\/index.php\" target=\"_blank\" rel=\"noopener\">http:\/\/www.sjsu.edu\/it\/support\/service-desk\/password\/index.php<\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p style=\"padding-left: 30px; text-align: center;\">Please submit an <a href=\"https:\/\/helpdesk.mlml.calstate.edu\/helpdesk\/WebObjects\/Helpdesk.woa\"><span style=\"font-weight: 400;\">iTicket<\/span><\/a><span style=\"font-weight: 400;\"> for support <\/span><i><span style=\"font-weight: 400;\">only after<\/span><\/i><span style=\"font-weight: 400;\"> you have confirmed your SJSUOne or OtterID login credentials using the links above.<\/span><\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><div id=\"pg-800-3\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-800-3-0\"  class=\"panel-grid-cell\" ><div id=\"panel-800-3-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"6\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<hr \/>\n<h1 id=\"wired\" style=\"text-align: center\"><strong>Wired Networks<\/strong><\/h1>\n<hr \/>\n<p style=\"text-align: center\"><span style=\"font-weight: 400\">Ethernet cables are available at the IT Help Desk cubicle for checkout. To activate an ethernet port that is not working, please submit an <\/span><a href=\"https:\/\/helpdesk.mlml.calstate.edu\/helpdesk\/WebObjects\/Helpdesk.woa\"><span style=\"font-weight: 400\">iTicket<\/span><\/a><span style=\"font-weight: 400\">.<\/span><\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><div id=\"pg-800-4\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-800-4-0\"  class=\"panel-grid-cell\" ><div id=\"panel-800-4-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"7\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<hr \/>\n<h1 id=\"faqs\" style=\"text-align: center;\"><strong>Network FAQs &amp; Support<\/strong><\/h1>\n<hr \/>\n<table style=\"height: 468px;\" width=\"1429\">\n<tbody>\n<tr>\n<td width=\"280\">\n<h6><strong>Q: What is my MLML username and password? <\/strong><\/h6>\n<p>A: If you have forgotten your MLML password, please file an IT Help Desk ticket: <a href=\"mailto:mlml-helpdesk@sjsu.edu\">mlml-it@sjsu.edu<\/a><\/p>\n<p>MLML usernames and passwords are required for Wi-Fi connectivity, <a href=\"https:\/\/helpdesk.mlml.calstate.edu\/helpdesk\/WebObjects\/Helpdesk.woa\">MLML Help Desk IT Help Desk Ticket correspondences<\/a>, <a href=\"https:\/\/mail.google.com\/\">MLML email<\/a>, <a href=\"https:\/\/drive.google.com\/\">Google Drive<\/a>, and <a href=\"https:\/\/mlml.populiweb.com\/\">Populi<\/a>. Your username is usually the first initial of your first name followed by your last name. It was sent to you via email when your account was created.<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"280\">\n<h6><strong>Q: How do I access the MLML network using VPN?<\/strong><\/h6>\n<p>A: MLML users may gain access to the VPN server by submitting an <a href=\"https:\/\/helpdesk.mlml.calstate.edu\/helpdesk\/WebObjects\/Helpdesk.woa\">IT Help Desk Ticket<\/a> requesting a VPN account. In order to access the server, please follow <a href=\"https:\/\/kb.mlml.calstate.edu\/books\/network-services\/page\/access-the-mlml-network-using-vpn\">this link<\/a>.<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"280\">\n<h6><strong>Q: How do I clear my web browser cache?<\/strong><\/h6>\n<p>A: A guide on how to clear your browser's cache may be found <a href=\"https:\/\/kb.iu.edu\/d\/ahic\">here<\/a>.<\/p>\n<p>Clearing your web browser's cache can help fix problems related to accessing web sites. If you are having problems accessing or otherwise using a website that you believe should be accessible and functioning normally, try clearing your browser's cache to fix the problem.<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"280\">\n<h6><strong>Q: What if I want to connect a device that can't authenticate with any of these networks?<\/strong><\/h6>\n<p>A: If you want to connect something to wifi which can't authenticate with the login systems of the other MLML networks (like an instrument or sensor) , please file an <a href=\"https:\/\/helpdesk.mlml.calstate.edu\/helpdesk\/WebObjects\/Helpdesk.woa\">IT Help Desk Ticket<\/a> with the request. Include the MAC address of the device.<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><div id=\"pg-800-5\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-800-5-0\"  class=\"panel-grid-cell\" ><div id=\"panel-800-5-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"8\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<hr \/>\n<h1 id=\"policies\" style=\"text-align: center;\"><strong>Policies<\/strong><\/h1>\n<hr \/>\n<ul>\n<li>MLML adheres to the\u00a0California State University\u00a0and San Jose State University Information Technology Policies and Standards.<\/li>\n<li>Planned outages will be communicated in advance via email and voicemail and will be scheduled to minimize disruptions to the MLML community.<\/li>\n<li>Other network outages are treated as \"code blue\" and given top priority. When local resources are inadequate, the SJSU Network Operations Center and its advanced network monitoring tools are available for more in-depth troubleshooting.<\/li>\n<\/ul>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Wireless Networks Wired Networks Network FAQs Policies<\/p>\n","protected":false},"author":119,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-800","page","type-page","status-publish","hentry"],"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"MLML IT Services","distributor_original_site_url":"https:\/\/mlml.sjsu.edu\/its","push-errors":false,"_links":{"self":[{"href":"https:\/\/mlml.sjsu.edu\/its\/wp-json\/wp\/v2\/pages\/800","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mlml.sjsu.edu\/its\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mlml.sjsu.edu\/its\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mlml.sjsu.edu\/its\/wp-json\/wp\/v2\/users\/119"}],"replies":[{"embeddable":true,"href":"https:\/\/mlml.sjsu.edu\/its\/wp-json\/wp\/v2\/comments?post=800"}],"version-history":[{"count":68,"href":"https:\/\/mlml.sjsu.edu\/its\/wp-json\/wp\/v2\/pages\/800\/revisions"}],"predecessor-version":[{"id":2876,"href":"https:\/\/mlml.sjsu.edu\/its\/wp-json\/wp\/v2\/pages\/800\/revisions\/2876"}],"wp:attachment":[{"href":"https:\/\/mlml.sjsu.edu\/its\/wp-json\/wp\/v2\/media?parent=800"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mlml.sjsu.edu\/its\/wp-json\/wp\/v2\/categories?post=800"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mlml.sjsu.edu\/its\/wp-json\/wp\/v2\/tags?post=800"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}