{"id":603,"date":"2017-06-29T15:08:03","date_gmt":"2017-06-29T22:08:03","guid":{"rendered":"https:\/\/mlml.sjsu.edu\/its\/?page_id=603"},"modified":"2025-02-26T10:17:43","modified_gmt":"2025-02-26T18:17:43","slug":"front-page","status":"publish","type":"page","link":"https:\/\/mlml.sjsu.edu\/its\/","title":{"rendered":"Front Page"},"content":{"rendered":"<div id=\"pl-603\"  class=\"panel-layout\" ><div id=\"pg-603-0\"  class=\"panel-grid panel-has-style\" ><div class=\"panel-row-style panel-row-style-for-603-0\" ><div id=\"pgc-603-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-603-0-0-0\" class=\"so-panel widget widget_sow-headline panel-first-child\" data-index=\"0\" ><div class=\"panel-widget-style panel-widget-style-for-603-0-0-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-headline so-widget-sow-headline-default-6217735256ec-603\"\n\t\t\t\n\t\t><div class=\"sow-headline-container \">\n\t\t\t\t\t\t\t<h1 class=\"sow-headline\">\n\t\t\t\t\t\tNeed Technical Support?\t\t\t\t\t\t<\/h1>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"decoration\">\n\t\t\t\t\t\t<div class=\"decoration-inside\"><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n<\/div><\/div><\/div><div id=\"panel-603-0-0-1\" class=\"so-panel widget widget_sow-features panel-last-child\" data-index=\"1\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-features so-widget-sow-features-default-131a7e76c4c1-603\"\n\t\t\t\n\t\t><ul\n\tclass=\"sow-features-list\n\tsow-features-responsive\">\n\n\t\t\t<li\n\t\t\tclass=\"sow-features-feature sow-icon-container-position-top\"\n\t\t\tstyle=\"display: flex; flex-direction: column; width: calc(33.333% - 25px);\"\n\t\t>\n\t\t\t\n\t\t\t\t\t\t<a\t\t\t\tclass=\"sow-icon-container sow-container-square\"\n\t\t\t\tstyle=\"color: #ffffff; \"\n\t\t\t\t\n\t\t\t\t\t\t\t\t\thref=\"https:\/\/isupport.sjsu.edu\/mlml\/Dashboard\"\n\t\t\t\t\t\t\t\t>\n\t\t\t\t<span class=\"sow-icon-ionicons\" data-sow-icon=\"&#xf385;\"\n\t\tstyle=\"font-size: 150px; color: #000000\" \n\t\taria-hidden=\"true\"><\/span>\t\t\t<\/a>\n\n\t\t\t<div class=\"textwidget\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h5 class=\"sow-features-feature-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\t\t\thref=\"https:\/\/isupport.sjsu.edu\/mlml\/Dashboard\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\tSubmit an iTicket\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"sow-features-feature-text\">\n\t\t\t\t\t<p>If you're having a technical issue, submit an iTicket for direct support from our techs.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t<li\n\t\t\tclass=\"sow-features-feature sow-icon-container-position-top\"\n\t\t\tstyle=\"display: flex; flex-direction: column; width: calc(33.333% - 25px);\"\n\t\t>\n\t\t\t\n\t\t\t\t\t\t<a\t\t\t\tclass=\"sow-icon-container sow-container-square\"\n\t\t\t\tstyle=\"color: #ffffff; \"\n\t\t\t\t\n\t\t\t\t\t\t\t\t\thref=\"https:\/\/kb.mlml.sjsu.edu\/books\/general-support-info\/page\/it-faqs\"\n\t\t\t\t\t\t\t\t>\n\t\t\t\t<span class=\"sow-icon-ionicons\" data-sow-icon=\"&#xf44c;\"\n\t\tstyle=\"font-size: 150px; color: #000000\" \n\t\taria-hidden=\"true\"><\/span>\t\t\t<\/a>\n\n\t\t\t<div class=\"textwidget\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h5 class=\"sow-features-feature-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\t\t\thref=\"https:\/\/kb.mlml.sjsu.edu\/books\/general-support-info\/page\/it-faqs\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\tIT FAQs\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"sow-features-feature-text\">\n\t\t\t\t\t<p>Reference this page first to see if your question has already been answered.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t<li\n\t\t\tclass=\"sow-features-feature sow-icon-container-position-top\"\n\t\t\tstyle=\"display: flex; flex-direction: column; width: calc(33.333% - 25px);\"\n\t\t>\n\t\t\t\n\t\t\t\t\t\t<a\t\t\t\tclass=\"sow-icon-container sow-container-square\"\n\t\t\t\tstyle=\"color: #ffffff; \"\n\t\t\t\t\n\t\t\t\t\t\t\t\t\thref=\"https:\/\/mlml.sjsu.edu\/its\/remote-services\/\"\n\t\t\t\t\t\t\t\t>\n\t\t\t\t<span class=\"sow-icon-ionicons\" data-sow-icon=\"&#xf390;\"\n\t\tstyle=\"font-size: 150px; color: #000000\" \n\t\taria-hidden=\"true\"><\/span>\t\t\t<\/a>\n\n\t\t\t<div class=\"textwidget\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h5 class=\"sow-features-feature-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\t\t\thref=\"https:\/\/mlml.sjsu.edu\/its\/remote-services\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\tRemote Services\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"sow-features-feature-text\">\n\t\t\t\t\t<p>Click here for information on how to learn, teach, and work remotely at MLML.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t<li\n\t\t\tclass=\"sow-features-feature sow-icon-container-position-top\"\n\t\t\tstyle=\"display: flex; flex-direction: column; width: calc(33.333% - 25px);\"\n\t\t>\n\t\t\t\n\t\t\t\t\t\t<a\t\t\t\tclass=\"sow-icon-container sow-container-square\"\n\t\t\t\tstyle=\"color: #ffffff; \"\n\t\t\t\t\n\t\t\t\t\t\t\t\t\thref=\"https:\/\/mlml.sjsu.edu\/its\/network-landing\/\"\n\t\t\t\t\t\t\t\t>\n\t\t\t\t<span class=\"sow-icon-fontawesome sow-fas\" data-sow-icon=\"&#xf1eb;\"\n\t\tstyle=\"font-size: 150px; color: #000000\" \n\t\taria-hidden=\"true\"><\/span>\t\t\t<\/a>\n\n\t\t\t<div class=\"textwidget\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h5 class=\"sow-features-feature-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\t\t\thref=\"https:\/\/mlml.sjsu.edu\/its\/network-landing\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\tNetwork Information\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"sow-features-feature-text\">\n\t\t\t\t\t<p>Information about Network Services at MLML.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t<li\n\t\t\tclass=\"sow-features-feature sow-icon-container-position-top\"\n\t\t\tstyle=\"display: flex; flex-direction: column; width: calc(33.333% - 25px);\"\n\t\t>\n\t\t\t\n\t\t\t\t\t\t<a\t\t\t\tclass=\"sow-icon-container sow-container-square\"\n\t\t\t\tstyle=\"color: #ffffff; \"\n\t\t\t\t\n\t\t\t\t\t\t\t\t\thref=\"https:\/\/sjsuone.sjsu.edu\/sjsuone\/resetpassword\/\"\n\t\t\t\t\t\t\t\t>\n\t\t\t\t<span class=\"sow-icon-ionicons\" data-sow-icon=\"&#xf419;\"\n\t\tstyle=\"font-size: 150px; color: #000000\" \n\t\taria-hidden=\"true\"><\/span>\t\t\t<\/a>\n\n\t\t\t<div class=\"textwidget\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h5 class=\"sow-features-feature-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\t\t\thref=\"https:\/\/sjsuone.sjsu.edu\/sjsuone\/resetpassword\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\tPassword Reset\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"sow-features-feature-text\">\n\t\t\t\t\t<p>Forgot your MLML password? Follow this link to reset it.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t<li\n\t\t\tclass=\"sow-features-feature sow-icon-container-position-top\"\n\t\t\tstyle=\"display: flex; flex-direction: column; width: calc(33.333% - 25px);\"\n\t\t>\n\t\t\t\n\t\t\t\t\t\t<a\t\t\t\tclass=\"sow-icon-container sow-container-square\"\n\t\t\t\tstyle=\"color: #ffffff; \"\n\t\t\t\t\n\t\t\t\t\t\t\t\t\thref=\"https:\/\/mlml.sjsu.edu\/its\/contact-us\/\"\n\t\t\t\t\t\t\t\t>\n\t\t\t\t<span class=\"sow-icon-fontawesome sow-far\" data-sow-icon=\"&#xf2b9;\"\n\t\tstyle=\"font-size: 150px; color: #000000\" \n\t\taria-hidden=\"true\"><\/span>\t\t\t<\/a>\n\n\t\t\t<div class=\"textwidget\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h5 class=\"sow-features-feature-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\t\t\thref=\"https:\/\/mlml.sjsu.edu\/its\/contact-us\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\tContact Us\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"sow-features-feature-text\">\n\t\t\t\t\t<p>If you need to get in contact with us directly, visit our Contact Page for more info.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t<\/ul>\n<\/div><\/div><\/div><\/div><\/div><div id=\"pg-603-1\"  class=\"panel-grid panel-has-style\" ><div class=\"siteorigin-panels-stretch panel-row-style panel-row-style-for-603-1\" id=\"parallax\" data-stretch-type=\"full-width-stretch\" ><div id=\"pgc-603-1-0\"  class=\"panel-grid-cell\" ><div id=\"panel-603-1-0-0\" class=\"so-panel widget widget_sow-headline panel-first-child panel-last-child\" data-index=\"2\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-headline so-widget-sow-headline-default-1bb291fee144-603\"\n\t\t\t\n\t\t><div class=\"sow-headline-container \">\n\t\t\t\t\t\t\t<h1 class=\"sow-headline\">\n\t\t\t\t\t\tThe Mission of the Technology &amp; Communication Services Department is\t\t\t\t\t\t<\/h1>\n\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"sow-sub-headline\">\n\t\t\t\t\t\tto provide the MLML faculty, students,\u00a0staff, and\u00a0researchers\u00a0with the Information &amp; Communication Technology\u00a0Services\u00a0and Support they need to excel at\u00a0their endeavors.\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"decoration\">\n\t\t\t\t\t\t<div class=\"decoration-inside\"><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><div id=\"pg-603-2\"  class=\"panel-grid panel-has-style\" ><div class=\"panel-row-style panel-row-style-for-603-2\" ><div id=\"pgc-603-2-0\"  class=\"panel-grid-cell\" ><div id=\"panel-603-2-0-0\" class=\"so-panel widget widget_sow-headline panel-first-child\" data-index=\"3\" ><div class=\"panel-widget-style panel-widget-style-for-603-2-0-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-headline so-widget-sow-headline-default-18a4d30c5b20-603\"\n\t\t\t\n\t\t><div class=\"sow-headline-container \">\n\t\t\t\t\t\t\t<h1 class=\"sow-headline\">\n\t\t\t\t\t\tHave Questions? Visit Our Knowledge Base!\t\t\t\t\t\t<\/h1>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"decoration\">\n\t\t\t\t\t\t<div class=\"decoration-inside\"><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n<\/div><\/div><\/div><div id=\"panel-603-2-0-1\" class=\"so-panel widget widget_sow-features panel-last-child\" data-index=\"4\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-features so-widget-sow-features-default-131a7e76c4c1-603\"\n\t\t\t\n\t\t><ul\n\tclass=\"sow-features-list\n\tsow-features-responsive\">\n\n\t\t\t<li\n\t\t\tclass=\"sow-features-feature sow-icon-container-position-top\"\n\t\t\tstyle=\"display: flex; flex-direction: column; width: calc(33.333% - 25px);\"\n\t\t>\n\t\t\t\n\t\t\t\t\t\t<a\t\t\t\tclass=\"sow-icon-container sow-container-square\"\n\t\t\t\tstyle=\"color: #ffffff; \"\n\t\t\t\t\n\t\t\t\t\t\t\t\t\thref=\"https:\/\/kb.mlml.calstate.edu\/books\/general-support-info\/page\/top-ten-tech-to-dos\"\n\t\t\t\t\ttarget=\"_blank\" rel=\"noopener noreferrer\"\t\t\t>\n\t\t\t\t<span class=\"sow-icon-ionicons\" data-sow-icon=\"&#xf453;\"\n\t\tstyle=\"font-size: 150px; color: #000000\" \n\t\taria-hidden=\"true\"><\/span>\t\t\t<\/a>\n\n\t\t\t<div class=\"textwidget\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h5 class=\"sow-features-feature-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\t\t\thref=\"https:\/\/kb.mlml.calstate.edu\/books\/general-support-info\/page\/top-ten-tech-to-dos\"\n\t\t\t\t\t\t\t\ttarget=\"_blank\" rel=\"noopener noreferrer\"\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\tTop 10 Tech To-Do's\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"sow-features-feature-text\">\n\t\t\t\t\t<p>MLML IT's top 10 best practices!<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t<li\n\t\t\tclass=\"sow-features-feature sow-icon-container-position-top\"\n\t\t\tstyle=\"display: flex; flex-direction: column; width: calc(33.333% - 25px);\"\n\t\t>\n\t\t\t\n\t\t\t\t\t\t<a\t\t\t\tclass=\"sow-icon-container sow-container-square\"\n\t\t\t\tstyle=\"color: #ffffff; \"\n\t\t\t\t\n\t\t\t\t\t\t\t\t\thref=\"https:\/\/kb.mlml.calstate.edu\/books\/network-services\/page\/connecting-an-iphone-to-mlml-wifi\"\n\t\t\t\t\ttarget=\"_blank\" rel=\"noopener noreferrer\"\t\t\t>\n\t\t\t\t<span class=\"sow-icon-fontawesome sow-fab\" data-sow-icon=\"&#xf179;\"\n\t\tstyle=\"font-size: 150px; color: #000000\" \n\t\taria-hidden=\"true\"><\/span>\t\t\t<\/a>\n\n\t\t\t<div class=\"textwidget\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h5 class=\"sow-features-feature-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\t\t\thref=\"https:\/\/kb.mlml.calstate.edu\/books\/network-services\/page\/connecting-an-iphone-to-mlml-wifi\"\n\t\t\t\t\t\t\t\ttarget=\"_blank\" rel=\"noopener noreferrer\"\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\tConnect an iPhone to MLML WiFi\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"sow-features-feature-text\">\n\t\t\t\t\t<p>Guide to connect an iPhone to MLML's various wireless networks.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t<li\n\t\t\tclass=\"sow-features-feature sow-icon-container-position-top\"\n\t\t\tstyle=\"display: flex; flex-direction: column; width: calc(33.333% - 25px);\"\n\t\t>\n\t\t\t\n\t\t\t\t\t\t<a\t\t\t\tclass=\"sow-icon-container sow-container-square\"\n\t\t\t\tstyle=\"color: #ffffff; \"\n\t\t\t\t\n\t\t\t\t\t\t\t\t\thref=\"https:\/\/kb.mlml.calstate.edu\/books\/network-services\/page\/connecting-an-android-phone-to-mlml-wifi\"\n\t\t\t\t\ttarget=\"_blank\" rel=\"noopener noreferrer\"\t\t\t>\n\t\t\t\t<span class=\"sow-icon-fontawesome sow-fab\" data-sow-icon=\"&#xf17b;\"\n\t\tstyle=\"font-size: 150px; color: #000000\" \n\t\taria-hidden=\"true\"><\/span>\t\t\t<\/a>\n\n\t\t\t<div class=\"textwidget\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h5 class=\"sow-features-feature-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\t\t\thref=\"https:\/\/kb.mlml.calstate.edu\/books\/network-services\/page\/connecting-an-android-phone-to-mlml-wifi\"\n\t\t\t\t\t\t\t\ttarget=\"_blank\" rel=\"noopener noreferrer\"\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\tConnect an Android Phone to MLML WiFi\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"sow-features-feature-text\">\n\t\t\t\t\t<p>Guide to connect an Android phone to MLML's various wireless networks.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t<li\n\t\t\tclass=\"sow-features-feature sow-icon-container-position-top\"\n\t\t\tstyle=\"display: flex; flex-direction: column; width: calc(33.333% - 25px);\"\n\t\t>\n\t\t\t\n\t\t\t\t\t\t<a\t\t\t\tclass=\"sow-icon-container sow-container-square\"\n\t\t\t\tstyle=\"color: #ffffff; \"\n\t\t\t\t\n\t\t\t\t\t\t\t\t\thref=\"https:\/\/kb.mlml.sjsu.edu\/books\/printing-print-printers-scanning-copiers\"\n\t\t\t\t\ttarget=\"_blank\" rel=\"noopener noreferrer\"\t\t\t>\n\t\t\t\t<span class=\"sow-icon-ionicons\" data-sow-icon=\"&#xf21a;\"\n\t\tstyle=\"font-size: 150px; color: #000000\" \n\t\taria-hidden=\"true\"><\/span>\t\t\t<\/a>\n\n\t\t\t<div class=\"textwidget\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h5 class=\"sow-features-feature-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\t\t\thref=\"https:\/\/kb.mlml.sjsu.edu\/books\/printing-print-printers-scanning-copiers\"\n\t\t\t\t\t\t\t\ttarget=\"_blank\" rel=\"noopener noreferrer\"\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\tPrinting at MLML\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"sow-features-feature-text\">\n\t\t\t\t\t<p>Connect your computer to one of MLML's network printers.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t<li\n\t\t\tclass=\"sow-features-feature sow-icon-container-position-top\"\n\t\t\tstyle=\"display: flex; flex-direction: column; width: calc(33.333% - 25px);\"\n\t\t>\n\t\t\t\n\t\t\t\t\t\t<a\t\t\t\tclass=\"sow-icon-container sow-container-square\"\n\t\t\t\tstyle=\"color: #ffffff; \"\n\t\t\t\t\n\t\t\t\t\t\t\t\t\thref=\"https:\/\/kb.mlml.calstate.edu\/books\/phones-communication-tools\/page\/zoom\"\n\t\t\t\t\ttarget=\"_blank\" rel=\"noopener noreferrer\"\t\t\t>\n\t\t\t\t<span class=\"sow-icon-ionicons\" data-sow-icon=\"&#xf4cd;\"\n\t\tstyle=\"font-size: 150px; color: #000000\" \n\t\taria-hidden=\"true\"><\/span>\t\t\t<\/a>\n\n\t\t\t<div class=\"textwidget\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h5 class=\"sow-features-feature-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\t\t\thref=\"https:\/\/kb.mlml.calstate.edu\/books\/phones-communication-tools\/page\/zoom\"\n\t\t\t\t\t\t\t\ttarget=\"_blank\" rel=\"noopener noreferrer\"\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\tZoom Video Conferencing\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"sow-features-feature-text\">\n\t\t\t\t\t<p>Learn how to record lectures or set up video conferences with Zoom.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t<li\n\t\t\tclass=\"sow-features-feature sow-icon-container-position-top\"\n\t\t\tstyle=\"display: flex; flex-direction: column; width: calc(33.333% - 25px);\"\n\t\t>\n\t\t\t\n\t\t\t\t\t\t<a\t\t\t\tclass=\"sow-icon-container sow-container-square\"\n\t\t\t\tstyle=\"color: #ffffff; \"\n\t\t\t\t\n\t\t\t\t\t\t\t\t\thref=\"https:\/\/kb.mlml.calstate.edu\/books\/security-anti-malware\/page\/information-security-overview\"\n\t\t\t\t\ttarget=\"_blank\" rel=\"noopener noreferrer\"\t\t\t>\n\t\t\t\t<span class=\"sow-icon-ionicons\" data-sow-icon=\"&#xf200;\"\n\t\tstyle=\"font-size: 150px; color: #000000\" \n\t\taria-hidden=\"true\"><\/span>\t\t\t<\/a>\n\n\t\t\t<div class=\"textwidget\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h5 class=\"sow-features-feature-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\t\t\thref=\"https:\/\/kb.mlml.calstate.edu\/books\/security-anti-malware\/page\/information-security-overview\"\n\t\t\t\t\t\t\t\ttarget=\"_blank\" rel=\"noopener noreferrer\"\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\tInformation Security\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"sow-features-feature-text\">\n\t\t\t\t\t<p>Learn different ways to keep your accounts and devices as secure as possible.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t<li\n\t\t\tclass=\"sow-features-feature sow-icon-container-position-top\"\n\t\t\tstyle=\"display: flex; flex-direction: column; width: calc(33.333% - 25px);\"\n\t\t>\n\t\t\t\n\t\t\t\t\t\t<a\t\t\t\tclass=\"sow-icon-container sow-container-square\"\n\t\t\t\tstyle=\"color: #ffffff; \"\n\t\t\t\t\n\t\t\t\t\t\t\t\t\thref=\"https:\/\/kb.mlml.calstate.edu\/books\/security-anti-malware\/page\/secure-password-storage-management\"\n\t\t\t\t\ttarget=\"_blank\" rel=\"noopener noreferrer\"\t\t\t>\n\t\t\t\t<span class=\"sow-icon-ionicons\" data-sow-icon=\"&#xf38a;\"\n\t\tstyle=\"font-size: 150px; color: #000000\" \n\t\taria-hidden=\"true\"><\/span>\t\t\t<\/a>\n\n\t\t\t<div class=\"textwidget\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h5 class=\"sow-features-feature-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\t\t\thref=\"https:\/\/kb.mlml.calstate.edu\/books\/security-anti-malware\/page\/secure-password-storage-management\"\n\t\t\t\t\t\t\t\ttarget=\"_blank\" rel=\"noopener noreferrer\"\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\tSecure Password Management\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"sow-features-feature-text\">\n\t\t\t\t\t<p>Keep your accounts secure and easily accessible.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t<li\n\t\t\tclass=\"sow-features-feature sow-icon-container-position-top\"\n\t\t\tstyle=\"display: flex; flex-direction: column; width: calc(33.333% - 25px);\"\n\t\t>\n\t\t\t\n\t\t\t\t\t\t<a\t\t\t\tclass=\"sow-icon-container sow-container-square\"\n\t\t\t\tstyle=\"color: #ffffff; \"\n\t\t\t\t\n\t\t\t\t\t\t\t\t\thref=\"https:\/\/kb.mlml.calstate.edu\/books\/software\/page\/computer-backup\"\n\t\t\t\t\ttarget=\"_blank\" rel=\"noopener noreferrer\"\t\t\t>\n\t\t\t\t<span class=\"sow-icon-typicons\" data-sow-icon=\"&#xe04b;\"\n\t\tstyle=\"font-size: 150px; color: #000000\" \n\t\taria-hidden=\"true\"><\/span>\t\t\t<\/a>\n\n\t\t\t<div class=\"textwidget\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h5 class=\"sow-features-feature-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\t\t\thref=\"https:\/\/kb.mlml.calstate.edu\/books\/software\/page\/computer-backup\"\n\t\t\t\t\t\t\t\ttarget=\"_blank\" rel=\"noopener noreferrer\"\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\tComputer Backup\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"sow-features-feature-text\">\n\t\t\t\t\t<p>Learn about the best ways to backup your files and prevent loss.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t<li\n\t\t\tclass=\"sow-features-feature sow-icon-container-position-top\"\n\t\t\tstyle=\"display: flex; flex-direction: column; width: calc(33.333% - 25px);\"\n\t\t>\n\t\t\t\n\t\t\t\t\t\t<a\t\t\t\tclass=\"sow-icon-container sow-container-square\"\n\t\t\t\tstyle=\"color: #ffffff; \"\n\t\t\t\t\n\t\t\t\t\t\t\t\t\thref=\"https:\/\/kb.mlml.calstate.edu\/books\/security-anti-malware\/page\/set-up-duo-2-factor-authentication\"\n\t\t\t\t\ttarget=\"_blank\" rel=\"noopener noreferrer\"\t\t\t>\n\t\t\t\t<span class=\"sow-icon-ionicons\" data-sow-icon=\"&#xf382;\"\n\t\tstyle=\"font-size: 150px; color: #000000\" \n\t\taria-hidden=\"true\"><\/span>\t\t\t<\/a>\n\n\t\t\t<div class=\"textwidget\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h5 class=\"sow-features-feature-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\t\t\thref=\"https:\/\/kb.mlml.calstate.edu\/books\/security-anti-malware\/page\/set-up-duo-2-factor-authentication\"\n\t\t\t\t\t\t\t\ttarget=\"_blank\" rel=\"noopener noreferrer\"\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\tDUO 2-Factor Authentication\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"sow-features-feature-text\">\n\t\t\t\t\t<p>Learn how to set up and login to SJSUOne using DUO.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t<\/ul>\n<\/div><\/div><\/div><\/div><\/div><div id=\"pg-603-3\"  class=\"panel-grid panel-has-style\" ><div class=\"siteorigin-panels-stretch panel-row-style panel-row-style-for-603-3\" id=\"parallax\" data-stretch-type=\"full-width-stretch\" ><div id=\"pgc-603-3-0\"  class=\"panel-grid-cell\" ><div id=\"panel-603-3-0-0\" class=\"so-panel widget widget_sow-headline panel-first-child panel-last-child\" data-index=\"5\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-headline so-widget-sow-headline-default-e00017be5845-603\"\n\t\t\t\n\t\t><div class=\"sow-headline-container \">\n\t\t\t\t\t\t\t<h1 class=\"sow-headline\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/mlml.sjsu.edu\/mlml-live-stream\/\" target=\"_blank\" rel=\"noopener noreferrer\">\n\t\t\t\t\t\t\t\tClick here to view our weekly seminar series!<\/a>\t\t\t\t\t\t<\/h1>\n\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"sow-sub-headline\">\n\t\t\t\t\t\tLive streamed every Thursday @ 4 PM.\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"decoration\">\n\t\t\t\t\t\t<div class=\"decoration-inside\"><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Need Technical Support? Submit an iTicket If you&#8217;re having a technical issue, submit an iTicket for direct support from our techs. IT FAQs Reference this page first to see if your question has already been answered. Remote Services Click here for information on how to learn, teach, and work remotely at MLML. Network Information Information [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-603","page","type-page","status-publish","hentry"],"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"MLML IT Services","distributor_original_site_url":"https:\/\/mlml.sjsu.edu\/its","push-errors":false,"_links":{"self":[{"href":"https:\/\/mlml.sjsu.edu\/its\/wp-json\/wp\/v2\/pages\/603","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mlml.sjsu.edu\/its\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mlml.sjsu.edu\/its\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mlml.sjsu.edu\/its\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mlml.sjsu.edu\/its\/wp-json\/wp\/v2\/comments?post=603"}],"version-history":[{"count":163,"href":"https:\/\/mlml.sjsu.edu\/its\/wp-json\/wp\/v2\/pages\/603\/revisions"}],"predecessor-version":[{"id":2886,"href":"https:\/\/mlml.sjsu.edu\/its\/wp-json\/wp\/v2\/pages\/603\/revisions\/2886"}],"wp:attachment":[{"href":"https:\/\/mlml.sjsu.edu\/its\/wp-json\/wp\/v2\/media?parent=603"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mlml.sjsu.edu\/its\/wp-json\/wp\/v2\/categories?post=603"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mlml.sjsu.edu\/its\/wp-json\/wp\/v2\/tags?post=603"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}