{"id":2579,"date":"2020-03-19T11:21:08","date_gmt":"2020-03-19T18:21:08","guid":{"rendered":"https:\/\/mlml.sjsu.edu\/its\/?page_id=2579"},"modified":"2025-03-21T13:35:40","modified_gmt":"2025-03-21T20:35:40","slug":"remote-services","status":"publish","type":"page","link":"https:\/\/mlml.sjsu.edu\/its\/remote-services\/","title":{"rendered":"Remote Services"},"content":{"rendered":"<div id=\"pl-2579\"  class=\"panel-layout\" ><div id=\"pg-2579-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-2579-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-2579-0-0-0\" class=\"so-panel widget widget_sow-headline panel-first-child\" data-index=\"0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-headline so-widget-sow-headline-default-6594a33279d0-2579\"\n\t\t\t\n\t\t><div class=\"sow-headline-container \">\n\t\t\t\t\t\t\t<h1 class=\"sow-headline\">\n\t\t\t\t\t\tRemote Services at MLML\t\t\t\t\t\t<\/h1>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"decoration\">\n\t\t\t\t\t\t<div class=\"decoration-inside\"><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"sow-sub-headline\">\n\t\t\t\t\t\tMLML strives to provide the resources needed in the case that faculty, staff, and students are prevented from meeting on campus in both foreseen and unforeseen circumstances. The following sections outline strategies and resources for teaching, learning, and working remotely.\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t<\/div>\n<\/div><\/div><div id=\"panel-2579-0-0-1\" class=\"so-panel widget widget_sow-features\" data-index=\"1\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-features so-widget-sow-features-default-349e6f6580c4-2579\"\n\t\t\t\n\t\t><ul\n\tclass=\"sow-features-list\n\tsow-features-responsive\">\n\n\t\t\t<li\n\t\t\tclass=\"sow-features-feature sow-icon-container-position-top\"\n\t\t\tstyle=\"display: flex; flex-direction: column; width: calc(20% - 25px);\"\n\t\t>\n\t\t\t\n\t\t\t\t\t\t<a\t\t\t\tclass=\"sow-icon-container sow-container-none\"\n\t\t\t\tstyle=\"color: #404040; \"\n\t\t\t\t\n\t\t\t\t\t\t\t\t\thref=\"https:\/\/sjsu.instructure.com\/\"\n\t\t\t\t\ttarget=\"_blank\" rel=\"noopener noreferrer\"\t\t\t>\n\t\t\t\t\t\t\t\t\t\t<div class=\"sow-icon-image\" style=\"background-image: url(https:\/\/mlml.sjsu.edu\/its\/wp-content\/uploads\/sites\/74\/2020\/03\/canvas.png); font-size: 80px\"><\/div>\n\t\t\t\t\t\t\t\t\t<\/a>\n\n\t\t\t<div class=\"textwidget\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h5 class=\"sow-features-feature-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\t\t\thref=\"https:\/\/sjsu.instructure.com\/\"\n\t\t\t\t\t\t\t\ttarget=\"_blank\" rel=\"noopener noreferrer\"\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\tCanvas\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"sow-features-feature-text\">\n\t\t\t\t\t<p><br data-mce-bogus=\"1\" \/><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t<li\n\t\t\tclass=\"sow-features-feature sow-icon-container-position-top\"\n\t\t\tstyle=\"display: flex; flex-direction: column; width: calc(20% - 25px);\"\n\t\t>\n\t\t\t\n\t\t\t\t\t\t<a\t\t\t\tclass=\"sow-icon-container sow-container-none\"\n\t\t\t\tstyle=\"color: #404040; \"\n\t\t\t\t\n\t\t\t\t\t\t\t\t\thref=\"https:\/\/mlml.populiweb.com\"\n\t\t\t\t\ttarget=\"_blank\" rel=\"noopener noreferrer\"\t\t\t>\n\t\t\t\t\t\t\t\t\t\t<div class=\"sow-icon-image\" style=\"background-image: url(https:\/\/mlml.sjsu.edu\/its\/wp-content\/uploads\/sites\/74\/2020\/03\/Populi_icon2.png); font-size: 80px\"><\/div>\n\t\t\t\t\t\t\t\t\t<\/a>\n\n\t\t\t<div class=\"textwidget\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h5 class=\"sow-features-feature-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\t\t\thref=\"https:\/\/mlml.populiweb.com\"\n\t\t\t\t\t\t\t\ttarget=\"_blank\" rel=\"noopener noreferrer\"\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\tPopuli\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"sow-features-feature-text\">\n\t\t\t\t\t<p><br data-mce-bogus=\"1\" \/><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t<li\n\t\t\tclass=\"sow-features-feature sow-icon-container-position-top\"\n\t\t\tstyle=\"display: flex; flex-direction: column; width: calc(20% - 25px);\"\n\t\t>\n\t\t\t\n\t\t\t\t\t\t<a\t\t\t\tclass=\"sow-icon-container sow-container-none\"\n\t\t\t\tstyle=\"color: #404040; \"\n\t\t\t\t\n\t\t\t\t\t\t\t\t\thref=\"https:\/\/sjsu.zoom.us\"\n\t\t\t\t\ttarget=\"_blank\" rel=\"noopener noreferrer\"\t\t\t>\n\t\t\t\t\t\t\t\t\t\t<div class=\"sow-icon-image\" style=\"background-image: url(https:\/\/mlml.sjsu.edu\/its\/wp-content\/uploads\/sites\/74\/2020\/03\/Zoom_icon2.png); font-size: 80px\"><\/div>\n\t\t\t\t\t\t\t\t\t<\/a>\n\n\t\t\t<div class=\"textwidget\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h5 class=\"sow-features-feature-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\t\t\thref=\"https:\/\/sjsu.zoom.us\"\n\t\t\t\t\t\t\t\ttarget=\"_blank\" rel=\"noopener noreferrer\"\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\tZoom\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"sow-features-feature-text\">\n\t\t\t\t\t<p><br data-mce-bogus=\"1\" \/><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t<li\n\t\t\tclass=\"sow-features-feature sow-icon-container-position-top\"\n\t\t\tstyle=\"display: flex; flex-direction: column; width: calc(20% - 25px);\"\n\t\t>\n\t\t\t\n\t\t\t\t\t\t<a\t\t\t\tclass=\"sow-icon-container sow-container-none\"\n\t\t\t\tstyle=\"color: #404040; \"\n\t\t\t\t\n\t\t\t\t\t\t\t\t\thref=\"http:\/\/www.sjsu.edu\/ecampus\/teaching-tools\/camtasia-snagit\/camtasia\/index.html\"\n\t\t\t\t\ttarget=\"_blank\" rel=\"noopener noreferrer\"\t\t\t>\n\t\t\t\t\t\t\t\t\t\t<div class=\"sow-icon-image\" style=\"background-image: url(https:\/\/mlml.sjsu.edu\/its\/wp-content\/uploads\/sites\/74\/2020\/03\/Camtasia.png); font-size: 80px\"><\/div>\n\t\t\t\t\t\t\t\t\t<\/a>\n\n\t\t\t<div class=\"textwidget\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h5 class=\"sow-features-feature-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\t\t\thref=\"http:\/\/www.sjsu.edu\/ecampus\/teaching-tools\/camtasia-snagit\/camtasia\/index.html\"\n\t\t\t\t\t\t\t\ttarget=\"_blank\" rel=\"noopener noreferrer\"\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\tCamtasia\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t<li\n\t\t\tclass=\"sow-features-feature sow-icon-container-position-top\"\n\t\t\tstyle=\"display: flex; flex-direction: column; width: calc(20% - 25px);\"\n\t\t>\n\t\t\t\n\t\t\t\t\t\t<a\t\t\t\tclass=\"sow-icon-container sow-container-none\"\n\t\t\t\tstyle=\"color: #404040; \"\n\t\t\t\t\n\t\t\t\t\t\t\t\t\thref=\"http:\/\/drive.google.com\"\n\t\t\t\t\ttarget=\"_blank\" rel=\"noopener noreferrer\"\t\t\t>\n\t\t\t\t\t\t\t\t\t\t<div class=\"sow-icon-image\" style=\"background-image: url(https:\/\/mlml.sjsu.edu\/its\/wp-content\/uploads\/sites\/74\/2020\/03\/Google-Drive-icon.png); font-size: 80px\"><\/div>\n\t\t\t\t\t\t\t\t\t<\/a>\n\n\t\t\t<div class=\"textwidget\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h5 class=\"sow-features-feature-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\t\t\thref=\"http:\/\/drive.google.com\"\n\t\t\t\t\t\t\t\ttarget=\"_blank\" rel=\"noopener noreferrer\"\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\tGoogle Drive\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t<\/ul>\n<\/div><\/div><div id=\"panel-2579-0-0-2\" class=\"so-panel widget widget_sow-accordion panel-last-child\" data-index=\"2\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-accordion so-widget-sow-accordion-default-aa1398989320-2579\"\n\t\t\t data-max-open-panels=\"1\" data-use-anchor-tags=\"false\"\n\t\t><div>\n\t<div class=\"sow-accordion\">\n\t\t\t<div class=\"sow-accordion-panel\n\t\t\t\t\"\n\t\t\tdata-anchor-id=\"best-practices-and-pro-tips\">\n\t\t\t\t<div class=\"sow-accordion-panel-header-container\" role=\"heading\" aria-level=\"2\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header\" tabindex=\"0\" role=\"button\" id=\"accordion-label-best-practices-and-pro-tips\" aria-controls=\"accordion-content-best-practices-and-pro-tips\" aria-expanded=\"false\">\n\t\t\t\t\t\t<div class=\"sow-accordion-title sow-accordion-title-icon-left\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tBest Practices and Pro Tips\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"sow-accordion-open-close-button\">\n\t\t\t\t\t\t\t<div class=\"sow-accordion-open-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-fontawesome sow-fas\" data-sow-icon=\"&#x2b;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"sow-accordion-close-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-fontawesome sow-fas\" data-sow-icon=\"&#xf068;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t<div\n\t\t\t\tclass=\"sow-accordion-panel-content\"\n\t\t\t\trole=\"region\"\n\t\t\t\taria-labelledby=\"accordion-label-best-practices-and-pro-tips\"\n\t\t\t\tid=\"accordion-content-best-practices-and-pro-tips\"\n\t\t\t\tstyle=\"display: none;\"\t\t\t>\n\t\t\t\t<div class=\"sow-accordion-panel-border\">\n\t\t\t\t\t<h2><\/h2>\n<hr \/>\n<h5>Best Practices<\/h5>\n<ul>\n<li><strong>Consider both your own self-care\/safety and the safety of others.<\/strong><\/li>\n<li><strong>Discuss online etiquette and expectations with your class\/department.<\/strong><\/li>\n<li><strong>Be prepared.<\/strong>\n<ul>\n<li><em>Teaching<\/em>: have a plan to modify your lectures\/assignments and communicate with students online using a Learning Management System (e.g. Populi, Canvas).<\/li>\n<li><em>Learning<\/em>: check email (or other communication platform) regularly, download relevant software (e.g., <a href=\"https:\/\/zoom.us\/download\" target=\"_blank\" rel=\"noopener\">Zoom Client<\/a>), communicate what you need with your professor.<\/li>\n<li><em>Working<\/em>: communicate with administration or IT to let them know what you need to successfully work remotely. <a href=\"https:\/\/helpdesk.mlml.calstate.edu\/\" target=\"_blank\" rel=\"noopener\">Submit an iTicket<\/a>.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Be flexible<\/strong> and willing to adjust deadlines.\n<ul>\n<li>As a student, communicate your questions and be patient if the answers aren't clear as the situation can quickly change.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Have a plan<\/strong> <strong>for communication<\/strong>:\n<ul>\n<li>\u00a0You can use email, phone, discussion forum, video conferencing, etc.<\/li>\n<li><span style=\"font-weight: 400\">Establish a communication platform early, stick to it, and communicate regularly.<\/span><\/li>\n<\/ul>\n<\/li>\n<li><strong>Keep accessibility in mind<\/strong>: not everyone will have reliable computers or network connection.<\/li>\n<\/ul>\n<h5>Pro Tips<\/h5>\n<ul>\n<li>For live streaming lectures, use <strong>Zoom<\/strong>. For pre-recorded lectures, use <strong>Camtasia<\/strong>.<\/li>\n<li><span style=\"font-weight: 400\">If you are experiencing audio issues with your computer on Zoom, mute your computer and call into the meeting with your phone.<\/span><\/li>\n<li><span style=\"font-weight: 400\">Plug your phone into power when using it to record video on Camtasia or Zoom<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Use different features on Zoom to facilitate a class or meeting effectively:<\/span>\n<ul>\n<li style=\"font-weight: 400\"><a href=\"https:\/\/support.zoom.us\/hc\/en-us\/articles\/206476093-Getting-Started-with-Breakout-Rooms\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">Break Out Room<\/span><\/a><span style=\"font-weight: 400\"> - Divide into small groups to discuss<\/span><\/li>\n<li style=\"font-weight: 400\"><a href=\"https:\/\/support.zoom.us\/hc\/en-us\/articles\/205677665-Sharing-a-whiteboard\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">Whiteboard<\/span><\/a><\/li>\n<li style=\"font-weight: 400\"><a href=\"https:\/\/support.zoom.us\/hc\/en-us\/sections\/200258579-Chats\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">Chat<\/span><\/a><\/li>\n<li style=\"font-weight: 400\"><a href=\"https:\/\/support.zoom.us\/hc\/en-us\/articles\/201362153-Sharing-your-screen\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">Screen-Share<\/span><\/a><\/li>\n<\/ul>\n<\/li>\n<li>Keep Zoom meetings secure:\n<ul>\n<li><strong>DO NOT<\/strong>\u00a0share meeting URLs with anyone who is not a part of the meeting<\/li>\n<li><strong>Keep meeting passwords on<\/strong>\u00a0and set a simple password<\/li>\n<li><a href=\"https:\/\/kb.mlml.calstate.edu\/link\/47#bkmrk-enable-waiting-room\">Add waiting room<\/a> so you can review what participants are trying to join<\/li>\n<li>Once all attendees have joined,\u00a0<strong>lock your session\u00a0<\/strong>(<a href=\"https:\/\/blog.zoom.us\/wordpress\/2014\/06\/03\/spotlight-security\/\" target=\"_blank\" rel=\"noopener\">How-To Guide here<\/a>)<\/li>\n<li>Use \"Only authenticated users can join\" setting for meetings attended by people only from MLML\/SJSU<\/li>\n<li>For more information:\n<ul>\n<li>MLML's <a href=\"https:\/\/kb.mlml.calstate.edu\/books\/collaboration-communication-tools\/page\/zoom-security-best-practices-recommendations\">Zoom Security Best Practices &amp; Recommendations<\/a>.<\/li>\n<li>SJSU's <a href=\"http:\/\/www.sjsu.edu\/it\/security\/safe-computing\/zoom-meetings.php\" target=\"_blank\" rel=\"noopener\">Securing Zoom Meetings page.<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li>See also: <strong><a href=\"http:\/\/www.sjsu.edu\/ecampus\/support\/remote\/best-practices\/index.html\">SJSU's Five Tips for Teaching Remotely<\/a><\/strong><\/li>\n<\/ul>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t<div class=\"sow-accordion-panel\n\t\t\t\t\"\n\t\t\tdata-anchor-id=\"teaching-remotely\">\n\t\t\t\t<div class=\"sow-accordion-panel-header-container\" role=\"heading\" aria-level=\"2\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header\" tabindex=\"0\" role=\"button\" id=\"accordion-label-teaching-remotely\" aria-controls=\"accordion-content-teaching-remotely\" aria-expanded=\"false\">\n\t\t\t\t\t\t<div class=\"sow-accordion-title sow-accordion-title-icon-left\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tTeaching Remotely\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"sow-accordion-open-close-button\">\n\t\t\t\t\t\t\t<div class=\"sow-accordion-open-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-fontawesome sow-fas\" data-sow-icon=\"&#x2b;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"sow-accordion-close-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-fontawesome sow-fas\" data-sow-icon=\"&#xf068;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t<div\n\t\t\t\tclass=\"sow-accordion-panel-content\"\n\t\t\t\trole=\"region\"\n\t\t\t\taria-labelledby=\"accordion-label-teaching-remotely\"\n\t\t\t\tid=\"accordion-content-teaching-remotely\"\n\t\t\t\tstyle=\"display: none;\"\t\t\t>\n\t\t\t\t<div class=\"sow-accordion-panel-border\">\n\t\t\t\t\t<h2><\/h2>\n<hr \/>\n<p>The following section is a collection of resources that will be helpful when transitioning to remote teaching.<\/p>\n<ul>\n<li>\n<h5>Learning Management Systems:<\/h5>\n<p>Easily upload assignments, lectures, and grades, as well as facilitate discussion forums with these systems below.<\/p>\n<ul>\n<li>\n<h6><a href=\"https:\/\/sjsu.instructure.com\/\" target=\"_blank\" rel=\"noopener\"><strong>Canvas<\/strong><\/a>:<\/h6>\n<ul>\n<li><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/classrooms-academic-technology\/page\/sjsu-canvas-resources\" target=\"_blank\" rel=\"noopener\">Canvas Resources\u00a0<\/a><\/li>\n<li style=\"font-weight: 400\"><a href=\"https:\/\/sjsu.qualtrics.com\/jfe\/form\/SV_6mJQRr0ry7I0STr?Q_JFE=qdg\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">Custom Student Request<\/span><\/a><span style=\"font-weight: 400\"> for non-SJSU students<\/span><\/li>\n<li><a href=\"https:\/\/docs.google.com\/document\/d\/1ZobohQlTlgOuYU6vgtFCecKQLkteTtv8p6MPy2hfbu0\/edit?usp=sharing\" target=\"_blank\" rel=\"noopener\">Export a Moodle\/Populi Course to Canvas<\/a><\/li>\n<li style=\"font-weight: 400\"><a href=\"http:\/\/www.sjsu.edu\/ecampus\/support\/remote\/best-practices\/index.html\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">Canvas Tips<\/span><\/a><\/li>\n<li style=\"font-weight: 400\"><a href=\"http:\/\/www.sjsu.edu\/ecampus\/support\/remote\/how-tos\/index.html\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">Canvas How-To\u2019s<\/span><\/a><\/li>\n<li style=\"font-weight: 400\"><a href=\"http:\/\/www.sjsu.edu\/ecampus\/support\/remote\/faq\/index.html#Canvas\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">Canvas FAQs<\/span><\/a><\/li>\n<\/ul>\n<\/li>\n<li>\n<h6><a href=\"https:\/\/mlml.populiweb.com\/\" target=\"_blank\" rel=\"noopener\"><strong>Populi:<\/strong><\/a><\/h6>\n<ul>\n<li><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/general-support-info\/page\/it-faqs#bkmrk-populi\" target=\"_blank\" rel=\"noopener\">Populi FAQs<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li>\n<h5>Remote Lecture Streaming or Recording:<\/h5>\n<ul>\n<li>\n<h6><strong><a href=\"https:\/\/mlml.sjsu.edu\/intranet\/a-v-studio-think-tank\/\" target=\"_blank\" rel=\"noopener\">A\/V Studio (Think Tank)<\/a><\/strong><\/h6>\n<\/li>\n<li>\n<h6><strong><a href=\"https:\/\/mlml.sjsu.edu\/intranet\/av-equipment-checkout\/\" target=\"_blank\" rel=\"noopener\">Faculty A\/V Equipment Checkout (Think Tank)<\/a><\/strong><\/h6>\n<\/li>\n<li>\n<h6><strong><a href=\"https:\/\/sjsu.zoom.us\/\" target=\"_blank\" rel=\"noopener\">Zoom<\/a><\/strong>:<\/h6>\n<p>Use Zoom when you're live-streaming a lecture to your class<\/p>\n<ul>\n<li><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/collaboration-communication-tools\/page\/zoom-for-remote-teaching-at-mlml\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">Zoom for Remote Teaching @ MLML<\/span><\/a><\/li>\n<li style=\"font-weight: 400\"><a href=\"https:\/\/sjsu.zoom.us\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">SJSU login<\/span><\/a><\/li>\n<li style=\"font-weight: 400\"><a href=\"https:\/\/csumb.zoom.us\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">CSUMB login<\/span><\/a><\/li>\n<li><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/collaboration-communication-tools\/page\/zoom-security-best-practices-recommendations\">MLML's Zoom Security Best Practices &amp; Recommendations<\/a><\/li>\n<li style=\"font-weight: 400\"><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/collaboration-communication-tools\/page\/zoom-video-conferencing-at-mlml\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">Zoom FAQs<\/span><\/a><\/li>\n<\/ul>\n<\/li>\n<li>\n<h6><a href=\"http:\/\/www.sjsu.edu\/ecampus\/teaching-tools\/camtasia-snagit\/camtasia\/index.html\" target=\"_blank\" rel=\"noopener\"><strong>Camtasia<\/strong><\/a>:<\/h6>\n<p>Use Camtasia when you're pre-recording a lecture to upload<\/p>\n<ul>\n<li style=\"font-weight: 400\"><a href=\"http:\/\/www.sjsu.edu\/ecampus\/support\/remote\/faq\/index.html#Camtasia\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">Camtasia FAQs<\/span><\/a><\/li>\n<li style=\"font-weight: 400\"><a href=\"http:\/\/www.sjsu.edu\/ecampus\/support\/remote\/how-tos\/index.html\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">Camtasia How-To\u2019s<\/span><\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li>\n<h5><a href=\"https:\/\/mlml.sjsu.edu\/library\/offsite-access\/\" target=\"_blank\" rel=\"noopener\">Off-Site Library Access<\/a><\/h5>\n<\/li>\n<li>\n<h5><a href=\"http:\/\/www.sjsu.edu\/ecampus\/\" target=\"_blank\" rel=\"noopener\">eCampus<\/a><\/h5>\n<\/li>\n<li>\n<h5><a href=\"http:\/\/drive.google.com\/\" target=\"_blank\" rel=\"noopener\">Google Drive<\/a><\/h5>\n<ul>\n<li><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/g-suite\/page\/getting-started-with-google-drive\" target=\"_blank\" rel=\"noopener\">Getting Started<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><strong>Other SJSU Resources:<\/strong><\/p>\n<p><a href=\"http:\/\/www.sjsu.edu\/ecampus\/support\/remote\/best-practices\/index.html\" target=\"_blank\" rel=\"noopener\">Five Best Practices Tips for Teaching Remotely<\/a><\/p>\n<p><a href=\"https:\/\/www.sjsu.edu\/ecampus\/support\/remote\/index-2.html\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">Remote Teaching Options | eCampus<\/span><\/a><\/p>\n<p><a href=\"http:\/\/www.sjsu.edu\/ecampus\/support\/remote\/how-tos\/index.html\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">SJSU How-To Guides for online Teaching Tools<\/span><\/a><\/p>\n<p><a href=\"http:\/\/www.sjsu.edu\/ecampus\/support\/remote\/faq\/index.html\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">SJSU FAQs<\/span><\/a><\/p>\n<p><a href=\"http:\/\/www.sjsu.edu\/ecampus\/support\/remote\/help\/index.html\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">SJSU Support Resources<\/span><\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/collaboration-communication-tools\/page\/tools-and-info-to-support-remote-teaching\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">Tools and Info to Support Remote Teaching<\/span><\/a><\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t<div class=\"sow-accordion-panel\n\t\t\t\t\"\n\t\t\tdata-anchor-id=\"learning-remotely\">\n\t\t\t\t<div class=\"sow-accordion-panel-header-container\" role=\"heading\" aria-level=\"2\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header\" tabindex=\"0\" role=\"button\" id=\"accordion-label-learning-remotely\" aria-controls=\"accordion-content-learning-remotely\" aria-expanded=\"false\">\n\t\t\t\t\t\t<div class=\"sow-accordion-title sow-accordion-title-icon-left\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tLearning Remotely\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"sow-accordion-open-close-button\">\n\t\t\t\t\t\t\t<div class=\"sow-accordion-open-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-fontawesome sow-fas\" data-sow-icon=\"&#x2b;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"sow-accordion-close-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-fontawesome sow-fas\" data-sow-icon=\"&#xf068;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t<div\n\t\t\t\tclass=\"sow-accordion-panel-content\"\n\t\t\t\trole=\"region\"\n\t\t\t\taria-labelledby=\"accordion-label-learning-remotely\"\n\t\t\t\tid=\"accordion-content-learning-remotely\"\n\t\t\t\tstyle=\"display: none;\"\t\t\t>\n\t\t\t\t<div class=\"sow-accordion-panel-border\">\n\t\t\t\t\t<h2><\/h2>\n<hr \/>\n<p>The following is a collection of resources that will be helpful when transitioning to remote learning.<\/p>\n<ul>\n<li style=\"list-style-type: none\">\n<ul>\n<li style=\"list-style-type: none\"><\/li>\n<\/ul>\n<\/li>\n<li>\n<h5>Learning Management Systems<\/h5>\n<\/li>\n<li style=\"list-style-type: none\">Learn how to find assignments, access coursework, and get answers to your questions<\/li>\n<li style=\"list-style-type: none\">\n<ul>\n<li>\n<h6><a href=\"https:\/\/sjsu.instructure.com\/\" target=\"_blank\" rel=\"noopener\"><strong>Canvas<\/strong><\/a>:<\/h6>\n<ul>\n<li><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/classrooms-academic-technology\/page\/sjsu-canvas-resources\" target=\"_blank\" rel=\"noopener\">Canvas Resources Main Page<\/a><\/li>\n<li><a href=\"https:\/\/ischool.sjsu.edu\/post\/sjsu-ischool-canvas-student-tutorials\">Canvas Student Tutorials with Pictures<\/a><\/li>\n<li style=\"font-weight: 400\"><a href=\"https:\/\/vimeo.com\/channels\/1599175\/436128586\">Canvas Student Tutorial Video<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none\">\n<ul>\n<li>\n<h6><a href=\"https:\/\/mlml.populiweb.com\/\" target=\"_blank\" rel=\"noopener\"><strong>Populi:<\/strong><\/a><\/h6>\n<ul>\n<li><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/general-support-info\/page\/it-faqs#bkmrk-populi\">Populi FAQs<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li>\n<h5>More Student Resources<\/h5>\n<\/li>\n<li style=\"list-style-type: none\">Find Information about other services to make remote learning easier for you<\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none\">\n<ul>\n<li>\n<h6>Zoom<\/h6>\n<ul>\n<li><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/collaboration-communication-tools\/page\/zoom-video-conferencing-at-mlml\">Zoom FAQs<\/a><\/li>\n<li><a href=\"https:\/\/vimeo.com\/channels\/1599175\/429436781\">Zoom Informational Video<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none\">\n<ul>\n<li>\n<h6>Gmail and Google Drive<\/h6>\n<ul>\n<li><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/general-support-info\/page\/it-faqs#bkmrk-gmail-%26-google\">Gmail and Google FAQs<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none\">\n<ul>\n<li>\n<h6>SJSU Informational Videos<\/h6>\n<ul>\n<li><a href=\"https:\/\/vimeo.com\/channels\/1599175\/436237856\">Adobe Creative Cloud <\/a><\/li>\n<li><a href=\"https:\/\/vimeo.com\/channels\/1599175\/436165732\">LinkedIn Learning<\/a><\/li>\n<li><a href=\"https:\/\/vimeo.com\/channels\/1599175\/436116417\">SPSS Statistical Software<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t<div class=\"sow-accordion-panel\n\t\t\t\t\"\n\t\t\tdata-anchor-id=\"working-remotely\">\n\t\t\t\t<div class=\"sow-accordion-panel-header-container\" role=\"heading\" aria-level=\"2\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header\" tabindex=\"0\" role=\"button\" id=\"accordion-label-working-remotely\" aria-controls=\"accordion-content-working-remotely\" aria-expanded=\"false\">\n\t\t\t\t\t\t<div class=\"sow-accordion-title sow-accordion-title-icon-left\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tWorking Remotely\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"sow-accordion-open-close-button\">\n\t\t\t\t\t\t\t<div class=\"sow-accordion-open-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-fontawesome sow-fas\" data-sow-icon=\"&#x2b;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"sow-accordion-close-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-fontawesome sow-fas\" data-sow-icon=\"&#xf068;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t<div\n\t\t\t\tclass=\"sow-accordion-panel-content\"\n\t\t\t\trole=\"region\"\n\t\t\t\taria-labelledby=\"accordion-label-working-remotely\"\n\t\t\t\tid=\"accordion-content-working-remotely\"\n\t\t\t\tstyle=\"display: none;\"\t\t\t>\n\t\t\t\t<div class=\"sow-accordion-panel-border\">\n\t\t\t\t\t<h2><\/h2>\n<hr \/>\n<p>The following section will detail the key things to think about when transitioning to working remotely. Identify what things you need to be successful and let MLML administration or IT know. <a href=\"https:\/\/helpdesk.mlml.calstate.edu\/\" target=\"_blank\" rel=\"noopener\">Submit an iTicket<\/a> if you need assistance.<\/p>\n<ul>\n<li><strong>MLML VPN Access<\/strong> -\u00a0<strong><a href=\"https:\/\/kb.mlml.sjsu.edu\/books\/network-services\/page\/access-the-mlml-network-using-globalprotect-vpn\" target=\"_blank\" rel=\"noopener\">Accessing the MLML Network using VPN<\/a><\/strong><\/li>\n<li><span style=\"font-weight: 400;\"><strong>SJSU VPN access<\/strong> <\/span>\n<ul>\n<li><span style=\"font-weight: 400;\">Provides access to: Secure (Level 1) Department Network File Shares, Enrollment Services FileMaker databases (e.g. NextSteps), SAMI Gateway, OnBase Unity Client\u00a0<\/span><\/li>\n<li><a href=\"https:\/\/vpn.sjsu.edu\/+CSCOE+\/logon.html#form_title_text\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Access the SJSU Network using VPN<\/span><\/a>\n<ul>\n<li>This website has a step by step guide<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li><strong>Phone configuration:<\/strong>\n<ul>\n<li><span style=\"font-weight: 400;\">Staff and Faculty can request voicemail forwarding to email by submitting an <a href=\"https:\/\/isupport.sjsu.edu\/mlml\/Dashboard\" target=\"_blank\" rel=\"noopener\">IT Help Desk Ticket<\/a>.<\/span>\n<ul>\n<li><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/collaboration-communication-tools\/page\/access-the-mlml-cisco-voicemail-system-from-any-phone\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Accessing Voicemail from any phone<\/span><\/a><\/li>\n<\/ul>\n<\/li>\n<li><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/collaboration-communication-tools\/page\/configure-call-forwarding-on-your-desk-phone\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Configure call forwarding on your desk phone<\/span><\/a><\/li>\n<li><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/collaboration-communication-tools\/page\/phones-faxing\" target=\"_blank\" rel=\"noopener\">More information on Phones at MLML<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Remote Services at MLML MLML strives to provide the resources needed in the case that faculty, staff, and students are prevented from meeting on campus in both foreseen and unforeseen circumstances. The following sections outline strategies and resources for teaching, learning, and working remotely. Canvas Populi Zoom Camtasia Google Drive Best Practices and Pro Tips [&hellip;]<\/p>\n","protected":false},"author":119,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-2579","page","type-page","status-publish","hentry"],"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"MLML IT Services","distributor_original_site_url":"https:\/\/mlml.sjsu.edu\/its","push-errors":false,"_links":{"self":[{"href":"https:\/\/mlml.sjsu.edu\/its\/wp-json\/wp\/v2\/pages\/2579","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mlml.sjsu.edu\/its\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mlml.sjsu.edu\/its\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mlml.sjsu.edu\/its\/wp-json\/wp\/v2\/users\/119"}],"replies":[{"embeddable":true,"href":"https:\/\/mlml.sjsu.edu\/its\/wp-json\/wp\/v2\/comments?post=2579"}],"version-history":[{"count":59,"href":"https:\/\/mlml.sjsu.edu\/its\/wp-json\/wp\/v2\/pages\/2579\/revisions"}],"predecessor-version":[{"id":2891,"href":"https:\/\/mlml.sjsu.edu\/its\/wp-json\/wp\/v2\/pages\/2579\/revisions\/2891"}],"wp:attachment":[{"href":"https:\/\/mlml.sjsu.edu\/its\/wp-json\/wp\/v2\/media?parent=2579"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mlml.sjsu.edu\/its\/wp-json\/wp\/v2\/categories?post=2579"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mlml.sjsu.edu\/its\/wp-json\/wp\/v2\/tags?post=2579"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}