{"id":2445,"date":"2020-02-20T11:32:47","date_gmt":"2020-02-20T19:32:47","guid":{"rendered":"https:\/\/mlml.sjsu.edu\/its\/?page_id=2445"},"modified":"2021-10-06T11:08:58","modified_gmt":"2021-10-06T18:08:58","slug":"services","status":"publish","type":"page","link":"https:\/\/mlml.sjsu.edu\/its\/services\/","title":{"rendered":"Services"},"content":{"rendered":"<div id=\"pl-2445\"  class=\"panel-layout\" ><div id=\"pg-2445-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-2445-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-2445-0-0-0\" class=\"so-panel widget widget_sow-headline panel-first-child panel-last-child\" data-index=\"0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-headline so-widget-sow-headline-default-18266a541386-2445\"\n\t\t\t\n\t\t><div class=\"sow-headline-container \">\n\t\t\t\t\t\t\t<h1 class=\"sow-headline\">\n\t\t\t\t\t\tSERVICES\t\t\t\t\t\t<\/h1>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"decoration\">\n\t\t\t\t\t\t<div class=\"decoration-inside\"><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"sow-sub-headline\">\n\t\t\t\t\t\tHere you will find a complete list of MLML IT Services. You can browse the page or use ctrl\/\u2318 + F to search for a specific topic.<br \/>If you can't find what you're looking, <a href=\"https:\/\/helpdesk.mlml.calstate.edu\/\">submit an iTicket<\/a> for direct technical support.\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t<\/div>\n<\/div><\/div><\/div><\/div><div id=\"pg-2445-1\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-2445-1-0\"  class=\"panel-grid-cell\" ><div id=\"panel-2445-1-0-0\" class=\"so-panel widget widget_sow-features panel-first-child panel-last-child\" data-index=\"1\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-features so-widget-sow-features-default-25fdac7475dc-2445\"\n\t\t\t\n\t\t><ul\n\tclass=\"sow-features-list\n\tsow-features-responsive\">\n\n\t\t\t<li\n\t\t\tclass=\"sow-features-feature sow-icon-container-position-top\"\n\t\t\tstyle=\"display: flex; flex-direction: column; width: calc(33.333% - 25px);\"\n\t\t>\n\t\t\t\n\t\t\t\t\t\t<a\t\t\t\tclass=\"sow-icon-container sow-container-none\"\n\t\t\t\tstyle=\"color: #ffffff; \"\n\t\t\t\t\n\t\t\t\t\t\t\t\t\thref=\"https:\/\/mlml.sjsu.edu\/its\/remote-services\/\"\n\t\t\t\t\t\t\t\t>\n\t\t\t\t<span class=\"sow-icon-ionicons\" data-sow-icon=\"&#xf390;\"\n\t\tstyle=\"font-size: 80px; color: #000000\" \n\t\taria-hidden=\"true\"><\/span>\t\t\t<\/a>\n\n\t\t\t<div class=\"textwidget\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h5 class=\"sow-features-feature-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\t\t\thref=\"https:\/\/mlml.sjsu.edu\/its\/remote-services\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\tRemote Services\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"sow-features-feature-text\">\n\t\t\t\t\t<p style=\"text-align: center\">Find information on how to teach, learn, and work remotely with MLML.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t<li\n\t\t\tclass=\"sow-features-feature sow-icon-container-position-top\"\n\t\t\tstyle=\"display: flex; flex-direction: column; width: calc(33.333% - 25px);\"\n\t\t>\n\t\t\t\n\t\t\t\t\t\t<a\t\t\t\tclass=\"sow-icon-container sow-container-none\"\n\t\t\t\tstyle=\"color: #ffffff; \"\n\t\t\t\t\n\t\t\t\t\t\t\t\t\thref=\"https:\/\/kb.mlml.calstate.edu\/\"\n\t\t\t\t\t\t\t\t>\n\t\t\t\t<span class=\"sow-icon-ionicons\" data-sow-icon=\"&#xf3e7;\"\n\t\tstyle=\"font-size: 80px; color: #000000\" \n\t\taria-hidden=\"true\"><\/span>\t\t\t<\/a>\n\n\t\t\t<div class=\"textwidget\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h5 class=\"sow-features-feature-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\t\t\thref=\"https:\/\/kb.mlml.calstate.edu\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\tKnowledge Base\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"sow-features-feature-text\">\n\t\t\t\t\t<p style=\"text-align: center\">Find installation and troubleshooting guides, &amp; support for most everything IT related at MLML.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t<li\n\t\t\tclass=\"sow-features-feature sow-icon-container-position-top\"\n\t\t\tstyle=\"display: flex; flex-direction: column; width: calc(33.333% - 25px);\"\n\t\t>\n\t\t\t\n\t\t\t\t\t\t<a\t\t\t\tclass=\"sow-icon-container sow-container-none\"\n\t\t\t\tstyle=\"color: #ffffff; \"\n\t\t\t\t\n\t\t\t\t\t\t\t\t\thref=\"https:\/\/kb.mlml.calstate.edu\/books\/general-support-info\"\n\t\t\t\t\t\t\t\t>\n\t\t\t\t<span class=\"sow-icon-ionicons\" data-sow-icon=\"&#xf44c;\"\n\t\tstyle=\"font-size: 80px; color: #000000\" \n\t\taria-hidden=\"true\"><\/span>\t\t\t<\/a>\n\n\t\t\t<div class=\"textwidget\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h5 class=\"sow-features-feature-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\t\t\thref=\"https:\/\/kb.mlml.calstate.edu\/books\/general-support-info\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\tGeneral Support Info\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"sow-features-feature-text\">\n\t\t\t\t\t<p style=\"text-align: center\">Check the IT FAQs, learn our Top Ten Tech To-Dos, how to use our iTicket software, and so much more.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t<li\n\t\t\tclass=\"sow-features-feature sow-icon-container-position-top\"\n\t\t\tstyle=\"display: flex; flex-direction: column; width: calc(33.333% - 25px);\"\n\t\t>\n\t\t\t\n\t\t\t\t\t\t<a\t\t\t\tclass=\"sow-icon-container sow-container-none\"\n\t\t\t\tstyle=\"color: #ffffff; \"\n\t\t\t\t\n\t\t\t\t\t\t\t\t\thref=\"https:\/\/mlml.sjsu.edu\/its\/classrooms-and-academic-technology\/\"\n\t\t\t\t\t\t\t\t>\n\t\t\t\t<span class=\"sow-icon-ionicons\" data-sow-icon=\"&#xf20a;\"\n\t\tstyle=\"font-size: 80px; color: #000000\" \n\t\taria-hidden=\"true\"><\/span>\t\t\t<\/a>\n\n\t\t\t<div class=\"textwidget\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h5 class=\"sow-features-feature-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\t\t\thref=\"https:\/\/mlml.sjsu.edu\/its\/classrooms-and-academic-technology\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\tClassrooms &amp; Academic Technology\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"sow-features-feature-text\">\n\t\t\t\t\t<p style=\"text-align: center\">Learn how to use the MLML classroom technology and what equipment is available to you at MLML.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t<li\n\t\t\tclass=\"sow-features-feature sow-icon-container-position-top\"\n\t\t\tstyle=\"display: flex; flex-direction: column; width: calc(33.333% - 25px);\"\n\t\t>\n\t\t\t\n\t\t\t\t\t\t<a\t\t\t\tclass=\"sow-icon-container sow-container-none\"\n\t\t\t\tstyle=\"color: #ffffff; \"\n\t\t\t\t\n\t\t\t\t\t\t\t\t\thref=\"https:\/\/mlml.sjsu.edu\/its\/collaboration-and-communication-tools\/\"\n\t\t\t\t\t\t\t\t>\n\t\t\t\t<span class=\"sow-icon-ionicons\" data-sow-icon=\"&#xf2d2;\"\n\t\tstyle=\"font-size: 80px; color: #000000\" \n\t\taria-hidden=\"true\"><\/span>\t\t\t<\/a>\n\n\t\t\t<div class=\"textwidget\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h5 class=\"sow-features-feature-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\t\t\thref=\"https:\/\/mlml.sjsu.edu\/its\/collaboration-and-communication-tools\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\tCollaboration &amp; Communication Tools\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"sow-features-feature-text\">\n\t\t\t\t\t<p style=\"text-align: center\">Configure phones, faxing, Zoom video conferencing, electronic signatures with DocuSign, and more.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t<li\n\t\t\tclass=\"sow-features-feature sow-icon-container-position-top\"\n\t\t\tstyle=\"display: flex; flex-direction: column; width: calc(33.333% - 25px);\"\n\t\t>\n\t\t\t\n\t\t\t\t\t\t<a\t\t\t\tclass=\"sow-icon-container sow-container-none\"\n\t\t\t\tstyle=\"color: #ffffff; \"\n\t\t\t\t\n\t\t\t\t\t\t\t\t\thref=\"https:\/\/mlml.sjsu.edu\/its\/computer-hardware-performance\/\"\n\t\t\t\t\t\t\t\t>\n\t\t\t\t<span class=\"sow-icon-elegantline\" data-sow-icon=\"&#xe02b;\"\n\t\tstyle=\"font-size: 80px; color: #000000\" \n\t\taria-hidden=\"true\"><\/span>\t\t\t<\/a>\n\n\t\t\t<div class=\"textwidget\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h5 class=\"sow-features-feature-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\t\t\thref=\"https:\/\/mlml.sjsu.edu\/its\/computer-hardware-performance\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\tComputer Hardware &amp; Performance\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"sow-features-feature-text\">\n\t\t\t\t\t<p style=\"text-align: center\">Upgrade your computer hardware, manage setup and backups, migrate files to a new device, and E-waste instructions for old devices.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t<li\n\t\t\tclass=\"sow-features-feature sow-icon-container-position-top\"\n\t\t\tstyle=\"display: flex; flex-direction: column; width: calc(33.333% - 25px);\"\n\t\t>\n\t\t\t\n\t\t\t\t\t\t<a\t\t\t\tclass=\"sow-icon-container sow-container-none\"\n\t\t\t\tstyle=\"color: #ffffff; \"\n\t\t\t\t\n\t\t\t\t\t\t\t\t\thref=\"https:\/\/mlml.sjsu.edu\/its\/email-and-calendar\/\"\n\t\t\t\t\t\t\t\t>\n\t\t\t\t<span class=\"sow-icon-ionicons\" data-sow-icon=\"&#xf422;\"\n\t\tstyle=\"font-size: 80px; color: #000000\" \n\t\taria-hidden=\"true\"><\/span>\t\t\t<\/a>\n\n\t\t\t<div class=\"textwidget\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h5 class=\"sow-features-feature-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\t\t\thref=\"https:\/\/mlml.sjsu.edu\/its\/email-and-calendar\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\tEmail &amp; Calendars\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"sow-features-feature-text\">\n\t\t\t\t\t<p style=\"text-align: center\">Configure Gmail, Google calendar, and other G Suite apps, as well as how to make MLML reservations for rooms, equipment, vehicles, etc.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t<li\n\t\t\tclass=\"sow-features-feature sow-icon-container-position-top\"\n\t\t\tstyle=\"display: flex; flex-direction: column; width: calc(33.333% - 25px);\"\n\t\t>\n\t\t\t\n\t\t\t\t\t\t<a\t\t\t\tclass=\"sow-icon-container sow-container-none\"\n\t\t\t\tstyle=\"color: #ffffff; \"\n\t\t\t\t\n\t\t\t\t\t\t\t\t\thref=\"https:\/\/mlml.sjsu.edu\/its\/g-suite\/\"\n\t\t\t\t\t\t\t\t>\n\t\t\t\t<span class=\"sow-icon-ionicons\" data-sow-icon=\"&#xf34e;\"\n\t\tstyle=\"font-size: 80px; color: #000000\" \n\t\taria-hidden=\"true\"><\/span>\t\t\t<\/a>\n\n\t\t\t<div class=\"textwidget\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h5 class=\"sow-features-feature-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\t\t\thref=\"https:\/\/mlml.sjsu.edu\/its\/g-suite\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\tGoogle Workspace\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"sow-features-feature-text\">\n\t\t\t\t\t<p style=\"text-align: center\">Learn about the different apps in Google Workspace.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t<li\n\t\t\tclass=\"sow-features-feature sow-icon-container-position-top\"\n\t\t\tstyle=\"display: flex; flex-direction: column; width: calc(33.333% - 25px);\"\n\t\t>\n\t\t\t\n\t\t\t\t\t\t<a\t\t\t\tclass=\"sow-icon-container sow-container-none\"\n\t\t\t\tstyle=\"color: #ffffff; \"\n\t\t\t\t\n\t\t\t\t\t\t\t\t\thref=\"https:\/\/kb.mlml.calstate.edu\/books\/classrooms-academic-technology\/page\/it-equipment-checkout\"\n\t\t\t\t\t\t\t\t>\n\t\t\t\t<span class=\"sow-icon-ionicons\" data-sow-icon=\"&#xf3f7;\"\n\t\tstyle=\"font-size: 80px; color: #000000\" \n\t\taria-hidden=\"true\"><\/span>\t\t\t<\/a>\n\n\t\t\t<div class=\"textwidget\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h5 class=\"sow-features-feature-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\t\t\thref=\"https:\/\/kb.mlml.calstate.edu\/books\/classrooms-academic-technology\/page\/it-equipment-checkout\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\tIT Equipment Checkout\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"sow-features-feature-text\">\n\t\t\t\t\t<p style=\"text-align: center\">Discover what equipment is available for checkout at the MLML IT helpdesk.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t<li\n\t\t\tclass=\"sow-features-feature sow-icon-container-position-top\"\n\t\t\tstyle=\"display: flex; flex-direction: column; width: calc(33.333% - 25px);\"\n\t\t>\n\t\t\t\n\t\t\t\t\t\t<a\t\t\t\tclass=\"sow-icon-container sow-container-none\"\n\t\t\t\tstyle=\"color: #ffffff; \"\n\t\t\t\t\n\t\t\t\t\t\t\t\t\thref=\"https:\/\/mlml.sjsu.edu\/its\/network-landing\/\"\n\t\t\t\t\t\t\t\t>\n\t\t\t\t<span class=\"sow-icon-icomoon\" data-sow-icon=\"&#xe9c9;\"\n\t\tstyle=\"font-size: 80px; color: #000000\" \n\t\taria-hidden=\"true\"><\/span>\t\t\t<\/a>\n\n\t\t\t<div class=\"textwidget\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h5 class=\"sow-features-feature-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\t\t\thref=\"https:\/\/mlml.sjsu.edu\/its\/network-landing\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\tNetwork Services\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"sow-features-feature-text\">\n\t\t\t\t\t<p style=\"text-align: center\">Connect to MLML networks, determine your IP\/MAC address, file share, and much more.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t<li\n\t\t\tclass=\"sow-features-feature sow-icon-container-position-top\"\n\t\t\tstyle=\"display: flex; flex-direction: column; width: calc(33.333% - 25px);\"\n\t\t>\n\t\t\t\n\t\t\t\t\t\t<a\t\t\t\tclass=\"sow-icon-container sow-container-none\"\n\t\t\t\tstyle=\"color: #ffffff; \"\n\t\t\t\t\n\t\t\t\t\t\t\t\t\thref=\"https:\/\/mlml.sjsu.edu\/its\/printing-and-scanning\/\"\n\t\t\t\t\t\t\t\t>\n\t\t\t\t<span class=\"sow-icon-ionicons\" data-sow-icon=\"&#xf21a;\"\n\t\tstyle=\"font-size: 80px; color: #000000\" \n\t\taria-hidden=\"true\"><\/span>\t\t\t<\/a>\n\n\t\t\t<div class=\"textwidget\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h5 class=\"sow-features-feature-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\t\t\thref=\"https:\/\/mlml.sjsu.edu\/its\/printing-and-scanning\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\tPrinting &amp; Scanning\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"sow-features-feature-text\">\n\t\t\t\t\t<p style=\"text-align: center\">Learn about printing and scanning at MLML.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t<li\n\t\t\tclass=\"sow-features-feature sow-icon-container-position-top\"\n\t\t\tstyle=\"display: flex; flex-direction: column; width: calc(33.333% - 25px);\"\n\t\t>\n\t\t\t\n\t\t\t\t\t\t<a\t\t\t\tclass=\"sow-icon-container sow-container-none\"\n\t\t\t\tstyle=\"color: #ffffff; \"\n\t\t\t\t\n\t\t\t\t\t\t\t\t\thref=\"https:\/\/mlml.sjsu.edu\/its\/security-anti-malware\/\"\n\t\t\t\t\t\t\t\t>\n\t\t\t\t<span class=\"sow-icon-ionicons\" data-sow-icon=\"&#xf457;\"\n\t\tstyle=\"font-size: 80px; color: #000000\" \n\t\taria-hidden=\"true\"><\/span>\t\t\t<\/a>\n\n\t\t\t<div class=\"textwidget\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h5 class=\"sow-features-feature-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\t\t\thref=\"https:\/\/mlml.sjsu.edu\/its\/security-anti-malware\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\tSecurity &amp; Anti-Malware\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"sow-features-feature-text\">\n\t\t\t\t\t<p style=\"text-align: center\">Best practices to keep you &amp; your devices secure. Plus information about Duo 2-Factor Authentication.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t<li\n\t\t\tclass=\"sow-features-feature sow-icon-container-position-top\"\n\t\t\tstyle=\"display: flex; flex-direction: column; width: calc(33.333% - 25px);\"\n\t\t>\n\t\t\t\n\t\t\t\t\t\t<a\t\t\t\tclass=\"sow-icon-container sow-container-none\"\n\t\t\t\tstyle=\"color: #ffffff; \"\n\t\t\t\t\n\t\t\t\t\t\t\t\t\thref=\"https:\/\/mlml.sjsu.edu\/its\/software-landing\/\"\n\t\t\t\t\t\t\t\t>\n\t\t\t\t<span class=\"sow-icon-ionicons\" data-sow-icon=\"&#xf41f;\"\n\t\tstyle=\"font-size: 80px; color: #000000\" \n\t\taria-hidden=\"true\"><\/span>\t\t\t<\/a>\n\n\t\t\t<div class=\"textwidget\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h5 class=\"sow-features-feature-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\t\t\thref=\"https:\/\/mlml.sjsu.edu\/its\/software-landing\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\tSoftware\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"sow-features-feature-text\">\n\t\t\t\t\t<p style=\"text-align: center\">Discover what software is available at MLML, how to install it, and troubleshooting guides.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t<li\n\t\t\tclass=\"sow-features-feature sow-icon-container-position-top\"\n\t\t\tstyle=\"display: flex; flex-direction: column; width: calc(33.333% - 25px);\"\n\t\t>\n\t\t\t\n\t\t\t\t\t\t<a\t\t\t\tclass=\"sow-icon-container sow-container-none\"\n\t\t\t\tstyle=\"color: #ffffff; \"\n\t\t\t\t\n\t\t\t\t\t\t\t\t\thref=\"https:\/\/mlml.sjsu.edu\/its\/user-accounts\/\"\n\t\t\t\t\t\t\t\t>\n\t\t\t\t<span class=\"sow-icon-ionicons\" data-sow-icon=\"&#xf419;\"\n\t\tstyle=\"font-size: 80px; color: #000000\" \n\t\taria-hidden=\"true\"><\/span>\t\t\t<\/a>\n\n\t\t\t<div class=\"textwidget\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h5 class=\"sow-features-feature-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\t\t\thref=\"https:\/\/mlml.sjsu.edu\/its\/user-accounts\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\tUser Accounts\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"sow-features-feature-text\">\n\t\t\t\t\t<p style=\"text-align: center\">Find information on access and login instructions for MLML, SJSU, or CSUMB accounts.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t<li\n\t\t\tclass=\"sow-features-feature sow-icon-container-position-top\"\n\t\t\tstyle=\"display: flex; flex-direction: column; width: calc(33.333% - 25px);\"\n\t\t>\n\t\t\t\n\t\t\t\t\t\t<a\t\t\t\tclass=\"sow-icon-container sow-container-none\"\n\t\t\t\tstyle=\"color: #ffffff; \"\n\t\t\t\t\n\t\t\t\t\t\t\t\t\thref=\"https:\/\/mlml.sjsu.edu\/its\/wordpress\/\"\n\t\t\t\t\t\t\t\t>\n\t\t\t\t<span class=\"sow-icon-ionicons\" data-sow-icon=\"&#xf248;\"\n\t\tstyle=\"font-size: 80px; color: #000000\" \n\t\taria-hidden=\"true\"><\/span>\t\t\t<\/a>\n\n\t\t\t<div class=\"textwidget\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h5 class=\"sow-features-feature-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\t\t\thref=\"https:\/\/mlml.sjsu.edu\/its\/wordpress\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\tWordPress\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"sow-features-feature-text\">\n\t\t\t\t\t<p style=\"text-align: center\">Guides to using WordPress, templates for creating, media use guidelines, and helpful information.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t<\/ul>\n<\/div><\/div><\/div><div id=\"pgc-2445-1-1\"  class=\"panel-grid-cell\" ><div id=\"panel-2445-1-1-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"2\" ><div class=\"panel-widget-style panel-widget-style-for-2445-1-1-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h4>A to Z:<\/h4>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/network-services\/page\/acceptable-use-policy-for-mlml\">Acceptable MLML Network Use Policy<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/collaboration-communication-tools\/page\/access-the-mlml-cisco-voicemail-system-from-any-phone\">Access MLML Cisco Voicemail System from any Phone<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/network-services\/page\/access-the-mlml-network-using-vpn\">Access MLML Network using VPN<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/software\/page\/adobe-creative-cloud-software-information\">Adobe Creative Cloud Software<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/security-anti-malware\/page\/recommended-anti-malware-software\">Anti-Malware Software Recommendations<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/computer-hardware-upgrade-managment\/page\/check-your-applecare-status\">AppleCare Status Check<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/email-gmail\/page\/how-to-archive-your-mlml-gmail\">Archive your MLML Gmail<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/email-gmail\/page\/how-do-i-attach-a-signature-in-gmail\">Attach a Signature to Gmail<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/email-gmail\/page\/how-do-i-setup-an-email-auto-reply-on-gmail\">Auto-Reply Setup in Gmail<\/a><\/p>\n<p><a href=\"https:\/\/mlml.sjsu.edu\/intranet\/av-equipment-checkout\/\">A\/V Equipment Checkout (Think Tank)<\/a><\/p>\n<p><a href=\"https:\/\/mlml.sjsu.edu\/intranet\/a-v-studio-think-tank\/\">A\/V Studio (Think Tank)<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/software\/page\/backing-up-with-windows-file-history\">Backup with Windows File History<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/computer-hardware-upgrade-managment\/page\/battery-recycling\">Battery Recycling<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/wordpress\/page\/how-to-become-a-wordpress-admin\">Become a WordPress Admin<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/general-support-info\/page\/bookstack-guide-for-viewers\">BookStack Guide for Viewers<\/a><\/p>\n<p><a href=\"https:\/\/mlml.sjsu.edu\/its\/calendars-and-reservations\/\">Calendars &amp; Reservations Overview<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/classrooms-academic-technology\/page\/calendars\">Calendars with Google<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/email-gmail\/page\/how-do-i-change-and-reset-my-password-in-gmail\">Change or Reset Gmail Password<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/software\/page\/change-the-default-application-associated-with-a-file-type\">Change the Default Application Associated with a File Type<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/software\/page\/change-your-macos-login-password\">Change your macOS Login Password<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/software\/page\/change-your-windows-10-login-password\">Change your Windows 10 Login Password<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/collaboration-communication-tools\/page\/cisco-phone-voicemail-quick-tips\">Cisco Phone &amp; Voicemail Quick Tips<\/a><\/p>\n<p><a href=\"https:\/\/mlml.sjsu.edu\/its\/classrooms-and-academic-technology\/\">Classrooms &amp; Academic Technology Overview<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/classrooms-academic-technology\/page\/classroom-imac-and-projector-instructions---mac-os-x\">Classroom iMac &amp; Projector Instructions - Mac OS X<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/classrooms-academic-technology\/page\/classroom-imac-and-projector-troubleshooting-guide\">Classroom iMac &amp; Projector Troubleshooting Guide<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/classrooms-academic-technology\/page\/classroom-imac-and-projector-video-settings\">Classroom iMac &amp; Projector Video Settings<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/classrooms-academic-technology\/page\/individual-classroom-technology-guide\">Classroom Technology Guide at MLML<\/a><\/p>\n<p><a href=\"https:\/\/mlml.sjsu.edu\/its\/collaboration-and-communication-tools\/\">Collaboration &amp; Communication Tools Overview<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/email-gmail\/page\/compact-thunderbird-folders\">Compact Thunderbird Folders<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/software\/page\/computer-backup\">Computer Backup Guide<\/a><\/p>\n<p><a href=\"https:\/\/mlml.sjsu.edu\/its\/computer-hardware-performance\/\">Computer Hardware &amp; Performance Overview<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/software\/page\/computer-performance\">Computer Performance<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/computer-hardware-upgrade-managment\/page\/computer-setup-data-management\">Computer Setup &amp; Data Management<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/software\/page\/computer-storage-management\">Computer Storage Management<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/email-gmail\/page\/configure-forwarding-in-gmail\">Configure Forwarding in Gmail<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/software\/page\/configure-office-to-save-in-compatibility-mode\">Configure Office to Save in Compatibility Mode<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/network-services\/page\/connecting-an-android-phone-to-mlml-wifi\">Connect Android Phone to MLML Wifi<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/network-services\/page\/connecting-an-iphone-to-mlml-wifi\">Connect iPhone to MLML Wifi<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/network-services\/page\/connect-to-a-file-server-with-a-specific-username-%28macos%29\">Connect to File Server with Specific Username (macOS)<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/network-services\/page\/connecting-to-mlml-wireless-networks\">Connect to MLML Wireless Networks<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/g-suite\/page\/connect-using-google\">Connect using Google<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/wordpress\/page\/content-guidelines-for-posts-on-mlml-website\">Content Guidelines for Creating MLML Posts<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/software\/page\/convert-columns-to-rows-or-rows-to-columns-using-excel\">Convert Columns to Rows, or Rows to Columns in Excel<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/software\/page\/convert-a-document-to-a-fillable-pdf-form\">Convert Document to Fillable PDF Form with Adobe<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/software\/page\/converting-your-powerpoint-presentation-to-widescreen-%28169%29\">Convert PowerPoint Presentation to Widescreen (16:9)<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/software\/page\/create-a-disk-image-backup-with-macrium-reflect\">Create a Disk Image Backup with Macrium Reflect<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/printing-scanning\/page\/create-a-scan-to-email-account-on-the-kyocera-copiers\">Create a Scan to Email Account on Kyocera Copier<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/g-suite\/page\/create-and-manage-projects-in-google\">Create and Manage Projects in Google<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/email-gmail\/page\/can-i-create-folders-in-gmail\">Create Folders in Gmail<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/classrooms-academic-technology\/page\/csu-learn-troubleshooting\">CSU Learn Troubleshooting<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/email-gmail\/page\/delete-batches-of-email-using-an-email-client\">Delete Batches of Email Using Email Client<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/email-gmail\/page\/setting-up-gmail-desktop-notifications\">Desktop Notification Configuration from Gmail<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/network-services\/page\/determine-the-mac-address-and-ip-address-of-your-computer\">Determine Computer MAC Address and IP Address<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/network-services\/page\/how-to-disconnect-from-a-server-or-file-share\">Disconnect from a Server or File Share<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/printing-scanning\/page\/mlml-network-printer-dns-names\">DNS Printer Names for MLML Network<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/collaboration-communication-tools\/page\/docusign-faqs\">DocuSign<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/security-anti-malware\/page\/set-up-duo-2-factor-authentication\">Duo 2-Factory Authentication Account Setup<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/security-anti-malware\/page\/sign-in-with-duo-2-factor-authentication\">Duo 2-Factor Authentication Account Sign-In<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/security-anti-malware\/page\/recovering-duo-2-factor-account\">Duo 2-Factor Authentication Account Recovery<\/a><\/p>\n<p><a href=\"https:\/\/mlml.sjsu.edu\/its\/email-and-calendar\/\">Email &amp; Calendars Overview<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/email-gmail\/page\/configure-email-client-software-for-mlml-gmail\">Email Client Software for MLML Gmail<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/email-gmail\/page\/email-configuration-imap-or-pop3\">Email Configuration: IMAP or POP3?<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/wordpress\/page\/embedding-best-practices-and-policies\">Embedding Best Practices &amp; Policies<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/software\/page\/enable-toolboxesextensions-in-arcgis\">Enable Toolboxes\/Extensions in ArcGIS<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/classrooms-academic-technology\/page\/it-equipment-checkout\">Equipment Checkout<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/computer-hardware-upgrade-managment\/page\/e-waste-procedures\">E-Waste Procedures<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/email-gmail\/page\/exporting-gmail-contacts\">Export Gmail Contacts<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/software\/page\/how-to-fill-pdfs-electronically\">Fill in PDFs Electronically with Adobe<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/email-gmail\/page\/using-filters-in-gmail-to-organize-incoming-mail\">Filter Incoming mail in Gmail<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/wordpress\/page\/5-tips-for-creating-posts\">Five Tips for Creating Posts on WordPress<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/software\/page\/flickr-faq\">Flickr FAQs<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/email-gmail\/page\/forward-your-sjsu-gmail-to-your-mlml-gmail-account\">Forward your SJSU Gmail to your MLML Gmail account<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/email-gmail\/page\/free-up-space-in-your-gmail-account\">Free Up Space in Gmail Account<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/g-suite\/page\/getting-started-with-google-drive\">Getting Started with Google Drive<\/a><\/p>\n<p><a href=\"https:\/\/mlml.sjsu.edu\/wordpress-resources\/getting-started-with-wordpress\/\">Getting Started with WordPress<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/g-suite\/page\/gmail-overview\">Gmail Overview<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/email-gmail\/page\/how-does-google-filter-spam-and-viruses\">Gmail Spam &amp; Virus Filters<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/g-suite\/page\/google-docs\">Google Docs<\/a><\/p>\n<p><a href=\"https:\/\/mlml.sjsu.edu\/intranet\/google-groups-directory\/\">Google Groups Directory<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/g-suite\/page\/google-hangout\">Google Hangout<\/a><\/p>\n<p><a href=\"https:\/\/mlml.sjsu.edu\/its\/g-suite\/\">G Suite<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/computer-hardware-upgrade-managment\/page\/hardware-upgrades\">Hardware Upgrade (Memory &amp; SSD)<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/software\/page\/help-for-new-mac-users\">Help for New Mac Users<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/wordpress\/page\/image-management-search-usage\">Image Management, Search, &amp; Usage<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/wordpress\/page\/image-storage-and-backup\">Image Storage &amp; Backup<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/wordpress\/page\/image-use-guidelines\">Image Use Guidelines<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/software\/page\/import-and-export-firefox-bookmarks\">Import &amp; Export Firefox Bookmarks<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/email-gmail\/page\/how-do-i-import-my-contacts-into-gmail\">Import Contacts into Gmail<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/g-suite\/page\/import-events-from-your-current-calendar-app-to-a-google-calendar\">Import Events from your Calendar to Google Calendar<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/software\/page\/install-and-license-resampling-stats-40---excel-add-in\">Install &amp; License Resampling Stats 4.0 (Excel Add-in)<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/printing-scanning\/page\/installing-admin-or-library-kyocera-copier-as-a-printer-%28mac-os-x%29\">Install Admin or Library Kyocera Copier as Printer (macOS X)<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/printing-scanning\/page\/installing-admin-or-library-kyocera-copier-as-a-printer-%28windows%29\">Install Admin or Library Kyocera Copier as Printer (Windows)<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/software\/page\/how-to-install-arcgis\">Install ArcGIS<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/software\/page\/how-do-i-install-device-drivers\">Install Device Drivers<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/software\/page\/how-to-install-matlab-%28version-r2011a%29\">Install MATLAB (R2011.a)<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/printing-scanning\/page\/how-to-install-a-network-printer\">Install Network Printer<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/software\/page\/install-spss-v25-%28pasw-statistics%29-windows-and-mac-os\">Install SPSS v.25 (PASW Statistics)<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/software\/page\/installing-web-browser-extensions\">Install Web Browser Extensions<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/general-support-info\/page\/it-faqs\">IT FAQs<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/general-support-info\/page\/iticket-assignment-guidelines\">iTicket Assignment Guidelines<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/software\/page\/jmp-pro\">JMP Pro<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/email-gmail\/page\/how-do-i-keep-certain-emails-from-ending-up-in-junk-mail\">Junk Mail Configuration in Gmail<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/network-services\/page\/macos-junos-pulse-vpn-client-setup\">Junos Pulse VPN Client Setup (macOS)<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/network-services\/page\/windows-junos-pulse-vpn-client-setup\">Junos Pulse VPN Client Setup (Windows)<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/general-support-info\/page\/keyboard-and-mouse-shortcuts\">Keyboard &amp; Mouse Shortcuts<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/classrooms-academic-technology\/page\/how-to-use-the-laser-pointer-usb-remote-control\">Laser Pointer USB remote control How-To Guide<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/software\/page\/license-spss-v25-%28pasw-statistics%29-windows-and-mac-os\">License SPSS v.25 (PASW Statistics)<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/software\/page\/macos-startup-key-commands\">macOS Startup Key Commands<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/g-suite\/page\/manage-google-groups\">Manage Google Groups<\/a><\/p>\n<p><a href=\"https:\/\/mlml.sjsu.edu\/its\/media-best-practices-and-policies\/\">Media Best Practices &amp; Policies<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/computer-hardware-upgrade-managment\/page\/memory-upgrade-compatibility\">Memory Upgrade Compatibility<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/wordpress\/page\/menu-best-practices-and-policies\">Menu Best Practices &amp; Policies on WordPress<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/software\/page\/microsoft-office-365-info-and-tutorials\">Microsoft Office 365 Info &amp; Tutorial<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/software\/page\/microsoft-office-installation-for-students\">Microsoft Office Installation for Students<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/email-gmail\/page\/migrate-email-between-email-clients\">Migrate Email Between Email Clients<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/network-services\/page\/migrating-from-dropbox-to-google-backup-and-sync\">Migrate from Dropbox to Google Backup and Sync<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/computer-hardware-upgrade-managment\/page\/how-to-migrate-files\">Migrating Files How-To<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/general-support-info\/page\/mlml-iticket-system-user-guide\">MLML iTicket System User Guide<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/classrooms-academic-technology\/page\/making-mlml-reservations\">MLML Reservations<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/classrooms-academic-technology\/page\/how-to-use-the-mobile-presentation-units-%28mpus%29\">Mobile Presentation Units (MPUs) How-To Guide<\/a><\/p>\n<p><a href=\"https:\/\/mlml.sjsu.edu\/its\/network\/\">Network (MLML Wireless &amp; Wired Info)<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/software\/page\/onedrive-image-management-faq\">OneDrive Image Management FAQs<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/security-anti-malware\/page\/password-checklist\">Password Checklist<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/collaboration-communication-tools\/page\/phone-alternatives\">Phone Alternatives (Zoom &amp; Hangout)<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/collaboration-communication-tools\/page\/phones-faxing\">Phones &amp; Faxing<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/wordpress\/page\/posts-and-pages-best-practices-and-policies\">Posts &amp; Pages Best Practices &amp; Policies<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/software\/page\/using-powerpoints-presenter-view\">PowerPoint's Presenter View Overview<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/classrooms-academic-technology\/page\/faqs-for-presenters\">Presenter FAQs<\/a><\/p>\n<p><a href=\"https:\/\/mlml.sjsu.edu\/its\/printing-and-scanning\/\">Printing &amp; Scanning Overview<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/printing-scanning\/page\/printing-with-a-w%C4%93pa-kiosk\">Printing with a W\u0113pa Kiosk<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/collaboration-communication-tools\/page\/public-announcement-%28intercom%29-using-the-mlml-cisco-phone\">Public Announcement (Intercom) using MLML Cisco Phone<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/software\/page\/r---the-open-source-alternative\">R - The Open Source Alternative<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/software\/page\/recommended-operating-systems\">Recommended Operating Systems<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/software\/page\/how-to-register-for-purchase-software-from-the-spartan-store\">Register for &amp; Purchase Software from the Spartan Store<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/software\/page\/how-to-registerupdate-an-arcgis-10x-single-use-license\">Register or Update ArcGIS 10.x Single Use License<\/a><\/p>\n<p><a href=\"http:\/\/mlml.calstate.edu\/its\/remote-services\/\">Remote Services @ MLML<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/network-services\/page\/renew-your-dhcp-lease-%28ip-address%29\">Renew DHCP Lease (IP Address)<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/software\/page\/request-microsoft-office-2016-for-state-owned-computers\">Request Microsoft Office 2016 for State-Owned Computers<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/email-gmail\/page\/retrieve-email-from-your-other-email-accounts-using-gmail\">Retrieve Email from your other Email Accounts using Gmails<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/collaboration-communication-tools\/page\/satellite-phone-instructions-and-rates\">Satellite Phone Instructions &amp; Rates<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/email-gmail\/page\/save-and-use-messages-as-templates-in-mac-os-mail\">Save &amp; Use Messages as Templates in Mac OS Mail<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/software\/page\/save-a-document-or-image-as-a-pdf\">Save a Document or Image as PDF<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/software\/page\/saving-a-portable-powerpoint-presentation\">Save a Portable PowerPoint Presentation<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/collaboration-communication-tools\/page\/how-to-respond-to-scam-calls---dont\">Scam Call Procedure (What to Do)<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/printing-scanning\/page\/scan-a-document-using-the-kyocera-copiers\">Scan a Document with Kyocera Copiers<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/security-anti-malware\/page\/secure-password-storage-management\">Secure Password Storage &amp; Management<\/a><\/p>\n<p><a href=\"https:\/\/mlml.sjsu.edu\/its\/security-anti-malware\/\">Security &amp; Anti-Malware<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/security-anti-malware\/page\/information-security-overview\">Security Information Overview<\/a><\/p>\n<p><a href=\"https:\/\/mlml.sjsu.edu\/its\/self-support\/\">Self Support Basics<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/classrooms-academic-technology\/page\/seminar-room-audio-system-instructions\">Seminar Room Audio System Instructions<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/classrooms-academic-technology\/page\/seminar-room-equipment-troubleshooting-guide\">Seminar Room Equipment Troubleshooting Guide<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/classrooms-academic-technology\/page\/seminar-room-presenters-guide\">Seminar Room Presenter's Guide<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/software\/page\/service-level-agreements\">Service Level Agreements<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/collaboration-communication-tools\/page\/how-do-i-set-up-a-distribution-list-in-the-cisco-unity-voice-mail-system\">Setup Distribution List in Cisco Unity Voicemail System<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/software\/page\/setting-up-slack-desktop-notifications\">Setup Slack Desktop Notifications<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/network-services\/page\/how-to-share-large-files-with-people\">Share Large Files with People<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/network-services\/page\/sjsu-services-introduction\">SJSU Services Introduction<\/a><\/p>\n<p><a href=\"https:\/\/mlml.sjsu.edu\/its\/software\/\">Software Availability<\/a><\/p>\n<p><a href=\"https:\/\/mlml.sjsu.edu\/its\/software-landing\/\">Software Overview<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/collaboration-communication-tools\/page\/how-to-start-an-%22ad-hoc-conference-call%22\">Start an \"ad-hoc conference call\"<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/software\/page\/start-your-windows-computer-in-safe-mode\">Start your Windows Computer in Safe Mode<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/g-suite\/page\/sync-google-calendar-with-your-iphone\">Sync Google Calendar with your iPhone<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/classrooms-academic-technology\/page\/think-tank-projector-operations\">Think Tank Projector Operations<\/a><\/p>\n<p><a href=\"https:\/\/mlml.sjsu.edu\/wordpress-resources\/third-party-plugins\/\">Third Party Plugins (WordPress Widgets)<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/general-support-info\/page\/top-ten-tech-to-dos\">Top Ten Tech To-Dos<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/software\/page\/how-do-i-uninstall-office\">Uninstall Microsoft Office (How-To)<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/software\/page\/how-to-update-an-arcgis-10x-concurrent-use-license\">Update an ArcGIS 10.x Concurrent Use License<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/software\/page\/use-virtualbox-to-create-a-windows-virtual-machine\">Use Virtual Box to Create a Windows Virtual Machine<\/a><\/p>\n<p><a href=\"https:\/\/mlml.sjsu.edu\/its\/user-accounts\/\">User Accounts<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/classrooms-academic-technology\/page\/how-to-use-the-visio-tvs\">VISIO TV How-To Guide<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/wordpress\/page\/website-support-guidelines\">Website Support Guidelines<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/network-services\/page\/what-is-ping-and-how-do-i-use-it\">What is Ping &amp; How do I use it?<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/email-gmail\/page\/where-does-my-email-client-store-my-email\">Where does Email Client Store my Email?<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/software\/page\/word-excel-or-powerpoint-crashes-or-freezes-%28macos%29\">Word, Excel, or PowerPoint Crash or Freeze (macOS)<\/a><\/p>\n<p><a href=\"https:\/\/mlml.sjsu.edu\/its\/wordpress\/\">WordPress<\/a><\/p>\n<p><a href=\"https:\/\/mlml.sjsu.edu\/wordpress-resources\/wordpress-faqs\/\">WordPress FAQs<\/a><\/p>\n<p><a href=\"https:\/\/mlml.sjsu.edu\/its\/wordpress-user-roles-and-permissions\/\">WordPress User Roles &amp; Permissions<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/computer-hardware-upgrade-managment\/page\/workstation-refresh-%28no-cost%29\">Workstation Refresh (No-Cost)<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/computer-hardware-upgrade-managment\/page\/workstation-refresh-%28discounted%29\">Workstation Refresh (Discounted)<\/a><\/p>\n<p><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/collaboration-communication-tools\/page\/zoom\">Zoom<\/a><\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>A to Z: Acceptable MLML Network Use Policy Access MLML Cisco Voicemail System from any Phone Access MLML Network using VPN Adobe Creative Cloud Software Anti-Malware Software Recommendations AppleCare Status Check Archive your MLML Gmail Attach a Signature to Gmail Auto-Reply Setup in Gmail A\/V Equipment Checkout (Think Tank) A\/V Studio (Think Tank) Backup with [&hellip;]<\/p>\n","protected":false},"author":119,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-2445","page","type-page","status-publish","hentry"],"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"MLML IT Services","distributor_original_site_url":"https:\/\/mlml.sjsu.edu\/its","push-errors":false,"_links":{"self":[{"href":"https:\/\/mlml.sjsu.edu\/its\/wp-json\/wp\/v2\/pages\/2445","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mlml.sjsu.edu\/its\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mlml.sjsu.edu\/its\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mlml.sjsu.edu\/its\/wp-json\/wp\/v2\/users\/119"}],"replies":[{"embeddable":true,"href":"https:\/\/mlml.sjsu.edu\/its\/wp-json\/wp\/v2\/comments?post=2445"}],"version-history":[{"count":54,"href":"https:\/\/mlml.sjsu.edu\/its\/wp-json\/wp\/v2\/pages\/2445\/revisions"}],"predecessor-version":[{"id":2869,"href":"https:\/\/mlml.sjsu.edu\/its\/wp-json\/wp\/v2\/pages\/2445\/revisions\/2869"}],"wp:attachment":[{"href":"https:\/\/mlml.sjsu.edu\/its\/wp-json\/wp\/v2\/media?parent=2445"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mlml.sjsu.edu\/its\/wp-json\/wp\/v2\/categories?post=2445"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mlml.sjsu.edu\/its\/wp-json\/wp\/v2\/tags?post=2445"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}