{"id":1480,"date":"2018-09-26T14:58:01","date_gmt":"2018-09-26T21:58:01","guid":{"rendered":"https:\/\/mlml.sjsu.edu\/its\/?page_id=1480"},"modified":"2020-02-27T14:14:02","modified_gmt":"2020-02-27T22:14:02","slug":"collaboration-and-communication-tools","status":"publish","type":"page","link":"https:\/\/mlml.sjsu.edu\/its\/collaboration-and-communication-tools\/","title":{"rendered":"Collaboration &amp; Communication Tools"},"content":{"rendered":"<div id=\"pl-1480\"  class=\"panel-layout\" ><div id=\"pg-1480-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-1480-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-1480-0-0-0\" class=\"so-panel widget widget_sow-headline panel-first-child panel-last-child\" data-index=\"0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-headline so-widget-sow-headline-default-d6a4ee9cd1d4-1480\"\n\t\t\t\n\t\t><div class=\"sow-headline-container \">\n\t\t\t\t\t\t\t<h1 class=\"sow-headline\">\n\t\t\t\t\t\tCOLLABORATION &amp; COMMUNICATION TOOLS\t\t\t\t\t\t<\/h1>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"decoration\">\n\t\t\t\t\t\t<div class=\"decoration-inside\"><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"sow-sub-headline\">\n\t\t\t\t\t\tMost classrooms and offices at MLML are equipped with Cisco phones for communication. In addition, conference phones are available for checkout at the IT Help Desk Cubicle. If you need other tools to collaborate remotely, Zoom and DocuSign are available through both CSUMB and SJSU for students, faculty, and staff to use for video conferencing and electronic signatures, respectively.\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t<\/div>\n<\/div><\/div><\/div><\/div><div id=\"pg-1480-1\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-1480-1-0\"  class=\"panel-grid-cell\" ><div id=\"panel-1480-1-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"1\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h4 style=\"text-align: justify\">Cisco Phones:<\/h4>\n<p>For a quick overview of basic functions of the Cisco phones, you can read this overview for <a href=\"https:\/\/kb.mlml.calstate.edu\/books\/collaboration-communication-tools\/page\/phones-faxing#bkmrk-desk-phones\" target=\"_blank\" rel=\"noopener\">Phones and Faxing at MLML<\/a>. To learn more about specific functions that can be performed, click the links below:<\/p>\n<ul>\n<li><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/collaboration-communication-tools\/page\/cisco-phone-voicemail-quick-tips\" target=\"_blank\" rel=\"noopener\">Cisco Phone &amp; Voicemail Quick Tips<\/a><\/li>\n<li><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/collaboration-communication-tools\/page\/access-the-mlml-cisco-voicemail-system-from-any-phone\" target=\"_blank\" rel=\"noopener\">Access MLML Cisco Voicemail from Any Phone<\/a><\/li>\n<li><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/collaboration-communication-tools\/page\/public-announcement-%28intercom%29-using-the-mlml-cisco-phone\" target=\"_blank\" rel=\"noopener\">Intercom Announcement through Cisco Phone<\/a><\/li>\n<li><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/collaboration-communication-tools\/page\/how-do-i-set-up-a-distribution-list-in-the-cisco-unity-voice-mail-system\" target=\"_blank\" rel=\"noopener\">Distribution List in Cisco Unity Voicemail System<\/a><\/li>\n<li><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/collaboration-communication-tools\/page\/how-to-start-an-%22ad-hoc-conference-call%22\" target=\"_blank\" rel=\"noopener\">Ad-hoc Conference Calls<\/a><\/li>\n<\/ul>\n<h4>Satellite Phone:<\/h4>\n<p>If you need to be able to make calls in an area that will not have cell coverage, MLML has a satellite phone available. For more information about the phone and the associated rates, read <a href=\"https:\/\/kb.mlml.calstate.edu\/books\/collaboration-communication-tools\/page\/satellite-phone-instructions-and-rates\" target=\"_blank\" rel=\"noopener\">this page<\/a> on the MLML knowledge base.<\/p>\n<h4>Zoom:<\/h4>\n<p>Zoom is a video conferencing application that is available through both CSUMB and SJSU. Zoom is great for hosting remote meetings as well as recording lectures. To learn more about Zoom and set up your account, click the following links:<\/p>\n<ul>\n<li><a href=\"https:\/\/mlml.sjsu.edu\/its\/zoom\/\">Zoom Overview<\/a>: Find links to login and use Zoom.<\/li>\n<li><a href=\"https:\/\/kb.mlml.calstate.edu\/books\/collaboration-communication-tools\/page\/zoom\" target=\"_blank\" rel=\"noopener\">Zoom Knowledge Base Page<\/a>: A guide and FAQ for using Zoom to Host a Meeting, Join a Meeting, Record a Meeting, etc.<\/li>\n<li><a href=\"https:\/\/sjsu.zoom.us\/\" target=\"_blank\" rel=\"noopener\">SJSU Zoom<\/a>: The login URL for accessing &amp; configuring your SJSU Zoom account.<\/li>\n<li><a href=\"https:\/\/csumb.zoom.us\/\" target=\"_blank\" rel=\"noopener\">CSUMB Zoom<\/a>: The login URL for accessing &amp; configuring your CSUMB Zoom account.<\/li>\n<\/ul>\n<h4><a href=\"https:\/\/mlml.sjsu.edu\/its\/docusign\/\">DocuSign<\/a>:<\/h4>\n<p class=\"sow-sub-headline\">DocuSign allows you to send a single document to multiple recipients to quickly get information and signatures electronically. This service is free for all students, faculty, and staff through both CSUMB and SJSU. For more information visit our <a href=\"https:\/\/mlml.sjsu.edu\/its\/docusign\/\">DocuSign Page<\/a>.<\/p>\n<h4>Spam Calls:<\/h4>\n<p>If you receive a phone call that seems suspicious, whether it's a computer-generated voice on the other end or a person fishing for personal information: <strong>Don't follow any directions given by the caller.<\/strong> Just\u00a0<em><strong>hang up the phone<\/strong><\/em>. Following any prompts given by the caller may make them more likely to call again.\u00a0<em><strong>Never give out any personal information<\/strong><\/em>\u00a0to an unknown caller. Take down any information you remember and\u00a0<a href=\"https:\/\/www.ftc.gov\/faq\/consumer-protection\/submit-consumer-complaint-ftc\" target=\"_blank\" rel=\"noopener\">report the call to the FTC<\/a>.<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Cisco Phones: For a quick overview of basic functions of the Cisco phones, you can read this overview for Phones and Faxing at MLML. To learn more about specific functions that can be performed, click the links below: Cisco Phone &amp; Voicemail Quick Tips Access MLML Cisco Voicemail from Any Phone Intercom Announcement through Cisco [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-1480","page","type-page","status-publish","hentry"],"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"MLML IT Services","distributor_original_site_url":"https:\/\/mlml.sjsu.edu\/its","push-errors":false,"_links":{"self":[{"href":"https:\/\/mlml.sjsu.edu\/its\/wp-json\/wp\/v2\/pages\/1480","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mlml.sjsu.edu\/its\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mlml.sjsu.edu\/its\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mlml.sjsu.edu\/its\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/mlml.sjsu.edu\/its\/wp-json\/wp\/v2\/comments?post=1480"}],"version-history":[{"count":58,"href":"https:\/\/mlml.sjsu.edu\/its\/wp-json\/wp\/v2\/pages\/1480\/revisions"}],"predecessor-version":[{"id":2556,"href":"https:\/\/mlml.sjsu.edu\/its\/wp-json\/wp\/v2\/pages\/1480\/revisions\/2556"}],"wp:attachment":[{"href":"https:\/\/mlml.sjsu.edu\/its\/wp-json\/wp\/v2\/media?parent=1480"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mlml.sjsu.edu\/its\/wp-json\/wp\/v2\/categories?post=1480"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mlml.sjsu.edu\/its\/wp-json\/wp\/v2\/tags?post=1480"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}